BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] Bookmyoffer.com — Samsung power bank fake

sripadk

Aug 28, 2016

Address: Bangalore, Karnataka

Hello I m from Bangalore
Reference number : [protected]
Samsung power bank of 20800mah
This is delivered to me on 13 August 2016
This power bank has some problems

Sir I hav sent the mail soon 1day after getting the product to
[protected]@bookmyoffer.com
Because one of your executive has said me this mail only so I sent n he told me to wait for 2day so I waited..

After that I come to know that your correct mail id and now you are saying that no we can't replace after getting product you should have informed us.. within 5 days ..?

No sir this is not fair I need my money back or else do the replacement or else
I will take a action on you..
Please sir it's your employee's fault so please ..sir i know you will not give back the money so at least do the replacement..

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Oct 26, 2016

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Aug 28, 2016

Updated by sripadk Now they are saying that they can't replace it... within 3 days I have to tell...this is very much disgusting ...book MyOffer is fake it seems...I have informed them one day after getting the power bank product as they have referred me al wrong mail...
They don't even respond us within the given time...
It's there mistake...so I want the product replacement or I need my money back as soon as possible...

Aug 28, 2016

Updated by sripadk That to after 15 - 20 days ..
Really it's disgusting me much..

Verified Support

Sep 24, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response "Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks"