[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Cancel order samsung power bank - [protected]

Aug 09, 2016

Updated by er.rky REMINDER !! Regards, RK Yadav [protected] On Tue, Aug 2, 2016 at 12:19 PM, Rakesh Kumar Yadav wrote: Dear sir /ma'am, I ordered one power bank of Samsung (25000 mah) online as per details mentioned herein from Bookmyoffer.com, The product delivered is fully faulty & received in a scattered manner at my place the same was intimated immediately to the delivery boy & requested to take back the same to which he refused his contact no. is [protected] . I'm totally helpless as the website & Samsung both are not responding to my request . I feel cheated & ned to take the matter with concerned authorities fro resolution of the same . Kindly advice for the same. Regards, Er. R.K.Yadav Mob:- [protected] / [protected] On Tue, Aug 2, 2016 at 9:16 AM, Rakesh Kumar Yadav wrote: Hi, Pls be informed that the product received is fully nonfunctional & broken , received in very distorted condition request you to arrange for the refund & reverse pickup of the same asap. Kindly confirm by return email with respect to same by EOB today. Regards. Er. R.K.Yadav Mob:- [protected] / [protected] " love everything that's old, - old friends, old times, old manners, old books, old wine................" "Success is not final, failure is not fatal: -it is the courage to continue that counts" On Mon, Aug 1, 2016 at 6:26 PM, Rakesh Kumar Yadav wrote: Product received today fully damaged & all parts open . Pls return the same & refund the amount or I shall, bounded to take legal opinion for the same. Er. R.K.Yadav Mob:- [protected] / [protected] "The joyful heart sees & reads the world with a sense of freedom & graciousness.................." "I love everything that's old, - old friends, old times, old manners, old books, old wine................" "Success is not final, failure is not fatal: -it is the courage to continue that counts" On Sun, Jul 24, 2016 at 12:54 AM, <[protected]@bookmyoffer.com> wrote: Online shopping for books,fashion,Electronics Dear er.[protected]@gmail.com, Thank you for shopping at www.bookmyoffer.com This is your electronic order confirmation for [protected] . Please save it for future reference. You will need this if you wish to contact us in relation to this order. Thank you for authorizing payment for the amount Rs.548 being the total order value. Details of your Order Order Date - 23.07.2016 21:16 Order Confirmation Number: [protected] Deliver To: Rakesh Kumar Yadav [protected] [protected] Behind H.No.1009 Near Sarv Kalyan Mandir Jharsa, Sector 39 Gurgaon 122001 HARYANA INDIA Bill To: Rakesh Kumar Yadav [protected] [protected] Behind H.No.1009 Near Sarv Kalyan Mandir Jharsa, Sector 39 Gurgaon 122001 HARYANA INDIA Payment Summary Payment Methods: Cash On Delivery Quantity Product Unit Price Net Price Warranty 1 Buy Any One Samsung/Mi 25000mAh Powerbank Just in Rs. 299 only Rs.548 Rs.548 No warranty on any product as its OEM product Purchase Summary Subtotal: Rs.4,299 Shipping: Rs.199 CodCharge: Rs.50 Tax: Rs.0 Discount: Rs.4,000 Order Total: Rs.548 Special Instructions: Pls call on landline no. before delivery of item Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery. We will notify you when your order is shipped. In the unusual event that any item you have ordered is physically not available, or not in a condition to be shipped to you, we shall inform you accordingly, and cancel the item(s) from your order. In such cases your credit card will not be charged. Please see the Shipping Policy on our website for details. We value your business. Hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team www.bookmyoffer.com is committed to your satisfaction. If you have a question about your order please contact our Customer Care Department at +91-[protected] , or e-mail us at [protected]@bookmyoffer.com" Copyright © 2016, www.bookmyoffer.com Support India Dear Customer, Greetings from Samsung! We received your email and noted down ... Aug 4 (5 days ago) Express support Dear sir/mam, Greeting of the day!!! We apologize for the inconvenience cause... Aug 4 (5 days ago) Rakesh Kumar Yadav AttachmentsAug 4 (5 days ago) to Express, cc, support.india, Icrpc Dear All Concerned, Pls find attached herewith the snapshot the product delivered by bookmyoffer.com. Is this the product what Samsung sells / manufacture? Or there is seriously something going on at the very top level to cheat customers! The irony doesn't even stop here when contacted the delivery boy who just ran away with the cash payment immediately within 15-20 mins from my vicinity , says we have been directed to take the cash & run away I just requested him to take the product back & forward my grievance to the concerned to which he denied & now he is not responding my calls. Pls refund my cash asap. or I shall have no other option to approach Govt. bodies against recovery of amount & compensation for the same from both OEM (Samsung ) & bookmyoffer.com Pls confirm the receipt of my email by electronic communication. Awaiting an early response at your end in this regard. Regards, 8 Attachments Express support We apologize for the inconvenience caused to you. As per our company policy w... Aug 4 (5 days ago) Rakesh Kumar Yadav Aug 4 (5 days ago) to cenvigil, Express, cc, support.india, Icrpc Dear Support. Very well said ! First of all who told you that the same has been opened by me . I received the product in the manner as pictured in the box. I hope you need to visit my place to verify the same . I hereby confirm once again I received the product in this condition only. It was clicked as it is the box of power bank was already open. However, as per our communication & baseless argument of yours, it seems that Bookmyoffer.com deserves more than just request if it's so pls let me know . Also, if you cannot judge my view , let me know contact of the person concerned ao that I may pursue the same with. A copy of same is forwarded to Central Vigilance department governed by Government of India for their Information & necessary action thereafter . I request all officials to pls have a thorough look at the fraud governed by means of e-commerce by establishments like bookmyoffer.com & others. Pls be informed that it's not a matter of amount involved it's a matter of fraud & be appraised that I'll take up the matter until it's resolved whatever it takes tat my end to get it done. Regards, RK Yadav [protected] / [protected]

Aug 09, 2016

Updated by er.rky NOT YET RESOLVED !! PLS MARK THIS ORGANISATION AS SPAM . REMINDER !! Regards, RK Yadav [protected] On Tue, Aug 2, 2016, at 12:19 PM, Rakesh Kumar Yadav wrote: Dear sir /ma'am, I ordered one power bank of Samsung (25000 mah) online as per details mentioned herein from Bookmyoffer.com, The product delivered is fully faulty & received in a scattered manner at my place the same was intimated immediately to the delivery boy & requested to take back the same to which he refused his contact no. is [protected] . I'm totally helpless as the website & Samsung both are not responding to my request . I feel cheated & ned to take the matter with concerned authorities fro resolution of the same . Kindly advice for the same. Regards, Er. R.K.Yadav Mob:- [protected] / [protected] On Tue, Aug 2, 2016, at 9:16 AM, Rakesh Kumar Yadav wrote: Hi, Pls be informed that the product received is fully nonfunctional & broken , received in very distorted condition request you to arrange for the refund & reverse pickup of the same asap. Kindly confirm by return email with respect to same by EOB today. Regards. Er. R.K.Yadav Mob:- [protected] / [protected] On Mon, Aug 1, 2016, at 6:26 PM, Rakesh Kumar Yadav wrote: Product received today fully damaged & all parts open . Pls return the same & refund the amount or I shall bounded to take the legal opinion for the same. Er. R.K.Yadav Mob:- [protected] / [protected] On Sun, Jul 24, 2016, at 12:54 AM, <[protected]@bookmyoffer.com> wrote: Online shopping for books,fashion,Electronics Dear er.[protected]@gmail.com, Thank you for shopping at www.bookmyoffer.com This is your electronic order confirmation for [protected] . please save it for future reference. You will need this if you wish to contact us in relation to this order. Thank you for authorising payment for the amount Rs.548 being the total order value. Details of your Order Order Date - 23.07.2016 21:16 Order Confirmation Number: [protected] Deliver To: Rakesh Kumar Yadav [protected] [protected] Behind H.No.1009 Near Sarv Kalyan Mandir Jharsa, Sector 39 Gurgaon 122001 HARYANA INDIA Bill To: Rakesh Kumar Yadav [protected] [protected] Behind H.No.1009 Near Sarv Kalyan Mandir Jharsa, Sector 39 Gurgaon 122001 HARYANA INDIA We value your business. Hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team Support India Dear Customer, Greetings from Samsung! We received your email and noted down ... Aug 4 (5 days ago) Express support Dear sir/mam, Greeting of the day!!! We apologize for the inconvenience cause... Aug 4 (5 days ago) Rakesh Kumar Yadav AttachmentsAug 4 (5 days ago) to Express, cc, support.india, Icrpc Dear All Concerned, Pls find attached herewith the snapshot the product delivered by bookmyoffer.com. Is this the product what Samsung sells / manufacture? Or there is seriously something going on at the very top level to cheat customers! The irony doesn't even stop here when contacted the delivery boy who just ran away with the cash payment immediately within 15-20 mins from my vicinity , says we have been directed to take the cash & run away I just requested him to take the product back & forward my grievance to the concerned to which he denied & now he is not responding my calls. Pls refund my cash asap. or I shall have no other option to approach Govt. bodies against recovery of amount & compensation for the same from both OEM (Samsung ) & bookmyoffer.com Pls confirm the receipt of my email by electronic communication. Awaiting an early response at your end in this regard. Regards, 8 Attachments Express support We apologize for the inconvenience caused to you. As per our company policy w... Aug 4 (5 days ago) Rakesh Kumar Yadav Aug 4 (5 days ago) to cenvigil, Express, cc, support.india, Icrpc Dear Support. Very well said ! First of all who told you that the same has been opened by me . I received the product in the manner as pictured in the box. I hope you need to visit my place to verify the same . I hereby confirm once again I received the product in this condition only. It was clicked as it is the box of power bank was already open. However, as per our communication & baseless argument of yours, it seems that Bookmyoffer.com deserves more than just request if it's so pls let me know . Also, if you cannot judge my view , let me know contact of the person concerned ao that I may pursue the same with. A copy of same is forwarded to Central Vigilance department governed by Government of India for their Information & necessary action thereafter . I request all officials to pls have a thorough look at the fraud governed by means of e-commerce by establishments like bookmyoffer.com & others. Pls be informed that it's not a matter of amount involved it's a matter of fraud & be appraised that I'll take up the matter until it's resolved whatever it takes tat my end to get it done. Regards, RK Yadav

Aug 09, 2017

Updated by er.rky Dear sir /ma'am, I ordered one power bank of Samsung (25000 mah) online as per details mentioned herein from Bookmyoffer.com, The product delivered is fully faulty & received in a scattered manner at my place the same was intimated immediately to the delivery boy & requested to take back the same to which he refused his contact no. is [protected] . I'm totally helpless as the website & Samsung both are not responding to my request . I feel cheated & ned to take the matter with concerned authorities fro resolution of the same . Kindly advice for the same. Regards, Er. R.K.Yadav Mob:- [protected] / [protected] On Tue, Aug 2, 2016 at 9:16 AM, Rakesh Kumar Yadav wrote: Hi, Pls be informed that the product received is fully nonfunctional & broken, received in very distorted condition request you to arrange for the refund & reverse pickup of the same asap. Kindly confirm by return email with respect to same by EOB today. Regards. Er. R.K.Yadav Mob:- [protected] / [protected] " love everything that's old, - old friends, old times, old manners, old books, old wine..." "Success is not final, failure is not fatal: -it is the courage to continue that counts" On Mon, Aug 1, 2016 at 6:26 PM, Rakesh Kumar Yadav wrote: Product received today fully damaged & all parts open . Pls return the same & refund the amount or I shall, bounded to take legal opinion for the same. Er. R.K.Yadav Mob:- [protected] / [protected]