BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] BookMyOffer.com / Saturday Sunday Media Internet — Damaged samsung power bank 25000mah received vide order no. [protected]

Subodh Kothari

from Gurgaon, Haryana

Aug 18, 2016

Address: Gurgaon, Haryana, 302021

Website: www.bookmyoffer.com

I'd placed an order for a samsung 25000 mah powerbank with a 64gb samsung memory card complimentary but on receipt of the order i found that it was defective. Also the cord i received with the powerbank was not of samsung. I sent my complaints to the website but received a reply that i was sending it to a wrong email (That was the only customer care email mentioned on the site).
I request the team for immediate replacement/refund.
Order no. : [protected]
Date of receipt : 14th august 2016

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Oct 2, 2016

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks