[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Faulty power bank - Samsung

Address: Gurgaon, Haryana, 400051
Website: bookmyoffer.com

Hi Team

I have ordered a Samsung power bank and opted for cash on delivery payment on May 30, 2016. I received the order on June 4, 2016 and have made the cash payment for the same.

After I had received the product I have charged the power bank for 5 hours and it showed full charged. When I charged my Samsung mobile with the power bank it was charging only for 0-15 mins and that too 5%. The charger is a defective product. I have lodged a compliant for the same with ticket no. 9P6-MPN-MWT4 and have sent multiple mail reminders to them in the below mail id's.

[protected]@bookmyoffer.com.
[protected]@bookmyoffer.com

I have also tried calling in their below number however after the IVR there is no response: [protected].

When I checked their Facebook page I came to know that I am not the only victim there are many others who had ordered and entered in the Trap.It is a fake site and request you to block the site and take appropriate actions so that the customers are not affected.

The registered address of the company is below:

Registered Address

Bookmyoffer.com

Saturday Sunday Media Internet Pvt Ltd
Golf course Road sector 43 gurgaon 122002

CIN No: U93000HR2015PTC057478

Request you to take strict action against the company so that no more customers enter in this trap.

Ticket no: 9P6-MPN-MWT4

Order No.: [protected]

Please do the needfull so that we can get the refund or the correct product.

Thanks in advance.

Regards

Harikrishnan Natraj
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Nov 1, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
"Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks"
 
1 Comment

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No call received from bookmyoffer till now...Any update on this please..

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    BookMyOffer.com / Saturday Sunday Media Internet Phone
    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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