[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Physically damaged and got different product from which i have ordered

Address: Gurgaon, Haryana, 122001
Website: BookMyOffer.com

Sir,
I am Rohit Jain from gurgaon. I have placed an order of samsung power bank 20400 mah on 29th may 2016 and it was delivered on 1st june 2016. after opening the packing, i got physically damaged product and also it was not that product which i have ordered as it was not that product which is shown on their online website. photos are different of the product and it was physically damaged which i received.

ORDER DETAILS ARE:
Name- Rohit Jain
product- samsung power bank 20400 mah
order no- [protected]
docket no- UNIBMOC250214
Order Date- 29.05.2016
delivery date- 01.06.2016
payement done- Rs 648/-
delivery address- h.no 296/2 old delhi road near saraswati hospital gurgaon haryana-122001
email id- jain.[protected]@gmail.com
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Oct 30, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Verified Support
Sep 29, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
 
2 Comments

Comments

but please tell me when will you return this product and give my money back.
if you will not return this product, then how can anyone show trust on you

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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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