Address: New Delhi, Delhi, 110018 | Website: www.bookmyoffer.com |
I am very disappointed with the support services that you guys are providing.
By mistake i placed two orders [protected] and [protected]. After placing the orders, i mailed
You to cancel ([protected]) one of the orders.
First of all you did not cancel the order.
Econdly in both the orders shipping charges (Rs 149) and cod (Rs 50) are applied, and today i receive a sms from your
Courier partners (Ecom express) that my shipment will be delivered today with tracking id[protected] and the amount is rs 1096.
So you guys first did not not cancel the first order, and you are delivering both the order as one shipment. But charging me the shipment
Charges and cash on delivery charges for 1 shipment twice. So instead of paying shipping charges (Rs 149) and cod (Rs 50) for 1 shipment, i am paying shipping charges (Rs 298) and cod (Rs 100) for 1 shipment.
I called your support number +91-[protected]. But no body is picking the call. So poor service and no clarity in billing.
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