BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] BookMyOffer.com / Saturday Sunday Media Internet — Product defect

Md Gouse Ansari

from Payyannur, Kerala

Aug 25, 2016

Address: Gurgaon, Haryana, 500010

Sir,

I have ordered a product from book my offer that was power bank of samsung 20800 mah but i received the product which was old in condition and it was of only 16800 mah ... and the product is also in bad condition so i request you to refund my amount please...

I will be thankful to you for this act of kindness

Order no-[protected]

Order date -12/08/16

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Oct 28, 2016

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response "Dear Customer,

We apologies for the inconvenience. We are sharing your issue to our customer support team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks"

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Comments

Usama Ansari

from Mumbai, Maharashtra

Aug 26, 2016

I orderd a 124 GB MEMORY Card from bookmyoffer.com but i received a memory card of capacity 64 GB

I want the ordered product to be replaced with the one ordered by me

Here is the bill (specification of ordered product ) & pic of the delivered Product