BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] BookMyOffer.com / Saturday Sunday Media Internet — Received Fake product.

AmalGT

from Bengaluru, Karnataka

Jul 3, 2016

Address: Gurgaon, Haryana

Website: www.bookmyoffer.com

I had ordered for a Mi 20400 mah Power bank fromBookmyoffer on[protected] at 6:20 PM. I have received a Fake Samsung Powerbank which is USED and DEFECTIVE. I tried to contact their customer care number but they won't pick the call. The support.bookmyoffer.com page is not even loading. Somehow I managed to mail them to the mail id [protected]@bookmyoffer.com but I haven't received any response yet. The main problem is their return policy is pathetic. The product must be returned within 3 days from receiving the product. But if they are unresponsive to our request how can we send it in 3 days.
I hope they initiate necessary procedures to returning the product for a refund.

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Nov 5, 2016

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

Please share your order id.

Thanks

Verified Support

Sep 27, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

We apologies for the inconvenience. We have shared your detail to our customer support team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks

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Comments

rajput yogi

Jul 4, 2016

Dublicate power bank delivered to me .i order of samsung power bank but not i recived and i received dublicate .spam spam spam .plz request to u my money is back