[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — This has in reference with the subject mentioned above, myself Amarjeet Nain, age 26 years, an Indian residence

Address: Rohtak, Haryana, 124001
Website: www.Bookmyoffer.com

I placed an order on Book My Offer, I received the product on 17th Febe 2016 offer of which original cost is Rs. 5999/- as stated on website and ordered the same, as it was under offer and was selling at the cost of Rs.749/-

Apart from the discounted rate, I also paid shipping charges and Cash on delivery charges for the product.

Please note that the product which was stated as Ray Ban Aviator Brown for Rs. 5999/- and after discount Rs. 749/- which is not a Ray Ban Aviator at all, there is no invoice of the product of warranty documents or bill kept along with product ordered. The duplicate product with fake name Ray Ban Aviator was place in the parcel.

Please note that I am claiming that this is a mischief played by the Book my Offer company to trap consumer, by misrepresentation of branded products and cheating consumer by delivering them duplicate or inferior products.

As per the website picture of Ray Ban Aviator which seems to be original and prices you quoted are also of original Ray Ban irrespective of discount, but the product received is not at all of quarter price of Ray Ban, the product quality is so inferior in the make the said product may be made available in cheaper price in Mumbai. Just putting Ray Ban name on Glasses it does not become Ray Ban Registered glares.

You are advised to provide me with the original product of Ray Ban Aviator or complete refund of order amount including Shipping charges & COD charges, failing which I will make sure that NATIONAL CONSUMER DISPUTE REDRESSAL COMMISSION will be made aware about such incidence/s, and suit will be filed against the Book My Offer & Ray Ban (R) Register for mental harassment, financial damages / collecting funds for inappropriate products and cheating consumer by providing inferior products.

Please treat this as serious service issue and the concerned action to be initiated within 24 hrs from the receipt of this communication, failing which company itself will be responsible for the further course of action.
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Oct 28, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We have shared your detail to our customer support team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
 
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