BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] Bookmyoffer — Delivery of faulty product

jeevanstha11

from Delhi, Delhi

Jun 16, 2016

Address: 110092

Website: bookmyoffer.com

I ordered mi power bank 20800 mah from bookmyoffer on 6th June 2016 and it was delivered to me on very next day. After payment of rs 650 made I open delivered package and found that it was actually Samsung power bank which is not in good condition either. It has several scratchs on its body surface. When I chargerd my mobile from this power bank, after 5 minutes its battery gone down to nill.
I mailed my request for refund in [protected]@bookmyoffer.com and send ticket to help desk [protected]@domain.com and even tried calling customer care service but there was no reply from either side. When I try to open customer support in bookmyoffer.com it won't open despite of several attempt.
There fore I request you sir to consider my complaint and take action against bookmyoffer.com .

Thank you

+3 photos

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2016

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear customer,

Greeting for the Day!

We apologies for the inconvenience, We would like to request you kindly share your order no. so we can assist you in better way.

Thanks & Regards.

Verified Support

Sep 24, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response "Dear Customer,

We apologies for the inconvenience. We are sharing your issue to our customer support team and your issue will get resolved as soon as possible. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks"