BookMyOffer.com / Saturday Sunday Media Internet

[Resolved] Bookmyoffer — Duplicate and damaged product received

uday3747

from Mumbai, Maharashtra

Jun 28, 2016

Address: 380006

Website: www.bookmyoffer.com

I have order adidas spring shoes + mi 10000 mah power bank wroth 1700 rs.
I have received it on 24th june in the evening, both the products are duplicate as well as the power back is already broken and managed with sellotape.
I called on customer care on the spot and reported the issue but they didnt helped me and told me to send an email with picture.
I send an email to "[protected]@bookmyoffer.com" but no one is responding me.

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Mar 30, 2017

Complaint marked as Resolved

BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2016

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer,

Please share your order id.

Thanks

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Comments

uday3747

from Mumbai, Maharashtra

Jul 9, 2016

Please find order reference number as well as attachment.

order / reference number : [protected]
SKU: BKS_040516Bladshoe2_10

BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 28, 2016

Verified Support

Dear Customer,

We apologies for the inconvenience. We have shared your detail to our customer support team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks