[Resolved]  BookMyShow — Change seats

Address: Rohtak, Haryana
Website: book my show

Today early morning i am downloading the book my show app then i am booking baar baar dekho movie tickets in shiela cinema complex and i am chose 21, 22, 23, 24 and the seats are infront of big screen in shiela cinema complex i am not comfortable to see the movie very close becase my eyes are so week if i change the seats after that i feel comfortable only this is solution of this problem i am requesting you book my show plz plz plz plz plz plz plz plz changed my seats plz do something for my biggest problem because i feel soooooooooo bad today next time i cant do this problem so plz change my seats ...thank u...
Was this information helpful?
No (7)
Yes (28)
Oct 11, 2016
Complaint marked as Resolved 
Sep 08, 2016
Updated by amana18
I want to change the seat no because i have choosen wrong seats
Verified Support
Sep 10, 2016
BookMyShow Customer Care's response
Hi Aman,

Your view on the situation is very important to us.

We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.

Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.

Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.

Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.

Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
 
5 Comments

Comments

Hi sir I'm Ajith Akil sep 22 wed Eving 4:15 show in kg theatre sir I selected wrong seats sir so iwl change my seats sir plszz sir

I want to change my seats as I have selected wrong seats
Internet connection is an issue the BOOKMYSHOW people hasn't resolved. Once the app loses internet the booked seats that i selected are also lost. I didn't pay for them yet but its just inconvenience to others as well. Fix it.
Hi,
For tomorrow KGF 2 show I have select seat no.GL 16, 17 during booking process but after booking confirmation i got wrong seat no. M8, M9.

I am very unhappy ..

So please look into this matter and resloved issue as early as possible.
Thanks
Hello i wnt to change my seat

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1531
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information