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and customer care is hopeless
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I have Booking tickets my 1st transction was failed but Debit Card was charged. and second transction was successfull so i need refund. i am books ticket on 3/5/2016.my account was charged 2 times..
my passbook sreenshot attch with it .
my passbook sreenshot attch with it .
BookMyShow Customer Care's response, May 17, 2016
Verified Support
Hi,
It is perfectly understandable that you are very upset about what's happened.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
It is perfectly understandable that you are very upset about what's happened.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
After entering the details of the credit card and transaction has failed y is it so?
BookMyShow Customer Care's response, May 17, 2016
Verified Support
Hi Swathi!
Your view on the situation is very important to us.
At times there are certain network congestion which may result in such occurrence
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Ideally the transaction could not be processed due to one of the following reasons:
- You have used the Back / Forward / Refresh button on your Browser.
- Your cookies may be disabled.
- Your session has been expired.
- You may be using same browser for different transactions.
- Your transaction has been timed out due to inactivity.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Your view on the situation is very important to us.
At times there are certain network congestion which may result in such occurrence
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Ideally the transaction could not be processed due to one of the following reasons:
- You have used the Back / Forward / Refresh button on your Browser.
- Your cookies may be disabled.
- Your session has been expired.
- You may be using same browser for different transactions.
- Your transaction has been timed out due to inactivity.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
I tried to one ticket for 12th may sunrisesrs to delhli mact payment was succcuss ful but ticket faild sms or print out please re found or ticket confirm my transfer no[protected]GOBYFTPBG ADRESS OF FOUND INB AVENUES INDIA PVT.LTD
BookMyShow Customer Care's response, May 17, 2016
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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