Boult Audio Probass Curve — Boult audio ProBass curve warranty issue.

I have purchased boult audio ProBass curve from flipkart on 9th Nov 2020 from flipkart. But now the mic is not working. I complained through customer care No -[protected] on 9th August 21 and my ticket id was 00220391.They pickup the defective head set on 11th aug, But still no response from boult. I tried several times they tell me same thing we have not received the product, while the courier company (Shadowfax) says they have already send the defective product to boult audio.

Kindly help me to resolve my issue.
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