Brand Factory _0510 — product not received amount fully paid

Address: Flat no - b-3 t Govind gaurkhede complex seminar hills Near union bank Nagpur, Nagpur, Maharashtra, 440006
Website: instagram.com/_brand_factory__0510?igshid=p9ea0rozohd2

I bought a bluetooth speaker from online store link : https://instagram.com/_brand_factory__0510?igshid=p9ea0rozohd2
This is online we site on instagram who sells electronic clothing, garments, accessories.
And paid on google pay (Online payment) i got the product but it was defective. Hence the seller asked to currier on my own to an given address in nagpur. I did and the product was delivered by india post office. After which the seller is uncontactable not responding and i haven't received replacement. Amount paid is 1000/ + 111 for currier charges. Want to report this so people don't fall for this seller and to stop online fraud. This account to be blocked

It was promised and made a deal that if comes defective it will be exchanged. Screenshot attached of the conversation had with the seller.

Requesting to kindly look into this matter to stop online fraud.

Regards,

Sneha.
+7 photos
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Jun 28, 2019
Updated by snehamandrekar
Seller name : pranay bhoyar
Contact number[protected]
 
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    Brand Factory _0510
    Flat no - b-3 t Govind gaurkhede complex seminar hills Near union bank Nagpur, Nagpur
    Maharashtra
    India
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