Bridgestone — Tyre bulging

Address: Pune, Maharashtra, 673507

Website: www.select.bridgestone.co.in

Dear Sir,

I bought 4 bridgestone tyres from Tyre clinic, Aluva (Bridgestone select dealer) end of december 2015. I changed all tyres of my vehicle to bridgestone relying on the dealers promises that bridgestone has all india warranty for its tyres for any type of damages. That i will get a warranty certificate which is valid throughout India. Prior to this, i was using Michelin tyres for my vehicle. During June, I noticed bulging for two of my tyres out of four. As soon as i noticed i contacted bridgestone and they arranged for an inspection. After inspection they said that it is due to driving in a pitfall and not manufacturing defect. I have been using this vehicle through the same roads for around 3 lakh Kms and i have never faced any such issues in the past with other tyres. I am using 5 other vehicles for which i am using many other brands like Yokohama, MRF etc. Never in my life I faced any of these issues. All our vehicles run on the same roads. And the fact that it has happened to two of my tyres cloearly says that it is not one of a case and it is due to manufacturing p[roblems. The inspection guys employed by Bridgestone can always say the reason as the vehicle ran through pitfall and the customers will not be able to question that. We expect a little more responsible behaviour from the team here in kerala in dealing these matters. I am attaching the invoice, warranty card and inspection report for your reference.

I request you to replace my tyres as it is a manufacturing problem.

Regards,
Vasil,
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