Bridgestone Tyres India — new tyre passenger car bubble on tyre

Address: Gandhinagar, Gujarat, 382424

Hello,
I had put my Car for Claim on accident, wherein the Registered Dealer (i.e. Yash Motors) had replaced both the Front Tyres around first week of August, 2018. 1 or 2 months later (with only 1000 or 2000kms run) a bubble/ bulge appeared on the Left Tyre which was addressed to the Dealer couple of times but no proper action / response was initiated by him. Thereafter after rigorous follow up & threat of legal complaint he agreed to click photos & delivered the same to Bridgestone Surveyor. This being new Tyre is very well covered under warranty but the Engineer without even physically inspecting the Tyre straight away rejected the request & gave a foolish reason that air in the tyre must have been less which made the tyre bubble raise.
This seems to be clear intention of the Company to not consider the defect & let the customer suffer. Would request to have a physical verification done & get the tyre replaced failing which I would be required to take necessary legal action against the Company as well the dealer, who are working as agents in such a scam.
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Bridgestone Tyres India customer support has been notified about the posted complaint.
 
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Please my campline ignor is my car no GJ04CR3774
ASHOKBHAI DOBARIYA
SIZE 265/60R18
SERIAL NO 1VXTCFK-22-17
PATTERN D684
CONSUMED MILAGE (KM) 10060
PLEASE Rrplacement as the failure was not due to any manufacturing fault and cause of failure is shoulder cut and demase
No resolution has been provided..neither have received any revert from the company. Cant this be expedite?

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