Bridgestone Tyres India — Not resolving my complaint

I have complained on 2 of July for a tyre crack in lockdown by standing for a long period then they take complain on call then tell the engineer wil call you in 3 days but not called then I recall them then they give me the number of engineer and I talk to him and tell the problem he tell me that he will send anyone for inspection but not send anyone. After some time I again call the compony and they said inspection is done and we are not doing anything. I am helpless now what to do.