Bridgestone Tyres India — replacement of tyre under warranty

Website: www.bridgestone.co.in

I had purcahsed four tyres of bridgestone company namely b-290 measurements of 165/80/r14 for my swifrt desire car on 11.05.2016 from outlet namely the tyres station, ashok vihar, phase-1, delhi-110052.

After, two years from date of purchase and running merely 20, 000 km, one of the tyres has got a manufacturing defect, i. E, the tyres has developed a air bubble/bludgeness from a side pocket of tyre

I reached the outlet from where i purchased the tyres and got the inspection done of it from company's engineer. The reasons cited by the engineer is not based on any rational approach and absurd. He has given the baseless reasons for buldgness in the tyres and rejected any manufacturing defect in it. The reason provided by him is that there is a cut mark on tyres tread and through which water sipped as well as the air, thereby the belt got rusted and got break. I want to put my views that are, there is no cut marks anywhere on tyres so this reason provide by the engineer is baseless. Secondly, he mentioned that belt is rusted, i m very astonished at his mentioning that reason because how it can be asertained that the belt is rusted and even if rusted, how can it be break due to rusting? It can be otherwise as belt broked first then it is rusted, if that is true only. I don't understand why do the company and the dealer don't stand by their promises made. The tyre manfacutring defects are causing several accidents in india and the tyre manfacutring companies are not taking it seriously.

I am not satisfied with the engineer report and request you to kindly do needful and exchange my tyres under warranty. I have a great faith in your company tyres quality as well in your service. I m here attaching the inspection report, tyre purchase bill..

My contact no is [protected]