| Address: Flat No- 8034, Tower-8, ATS Greens Paradiso,, Sector- CHI-4, Gr Noida |
I was a satisfied customer of Michelin Tyres, but this time due to the unavailability of Michelin, I bought Bridgestone Tyre for my car from a retailer in GR.NOIDA WEST. Retailer gave a warranty of 2 years for any cutting and defects. Suddenly after sometime, one of the four tyre is inflated. I contacted the shopkeeper, he denied to give any support and told me that i should contact the company directly. I contacted Mr Vinay from Bridgestone he also denied for any support by saying that this shopkeeper is not their distributor any more from where I purchased the tyre. I went back to the shopkeeper, he also denied by saying that this is what Bridgestone does with every customer who complaints. I am running from one post to another, both Bridgestone sales manager and shopkeeper are enjoying the price what i have paid for these low quality tyre. If a company claims to be the best, service is also a part of that, material quality is out of question once you have got defected product. They have passed a lot of time and gave up for any resolution. . I bought these tyres on[protected], and one tyre was inflated in April 2021. Bill is attached for reference.
Kindly help me, or suggest whether this was my mistake to switch from Michelin to Bridgestone
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