[Resolved]  Britannia Industries — Delivery person harassment

Address: NAMAKKAL

I am running shop sri vinayaga malligai store and buying britannia biscuits for my shop every week from jai agencies, namakkal-637001 since 2017. Today 6th jan 2024, was the worst day delivery person harasses us during delivery time.
1. Every time delivery person hesitate to check and give the product. And once we found some biscuts missing we complaint and now they checking the product during delivery. Sometimes evennow they still dont check.
2. Biscuits are comes with the cartonbox. Once they check the buscuits during delivery, they takeaway the cartonbox with them. We ask them we need carton box to store buscuits as already buiscuts are filled in the rack. But delivery guy said us to store somewhere.
Here the harrasment starts he threating us to takeback the buiscuts. And he takeback all the buiscuits i have ordered for the 6th jan 2024.
3. Also complaint to salesman, he taking too much risk to take orders and this type of delivary guys spoiling the britannia company name. Delivery person is staring at us and speaking roughly. And take all the orders back and went. Salesman said he will speak with the owner as he is on leave today..
4. We always face the problem with the delivery guy, if we ask them to check they take away the carton box. And if we not asked him to check he deliver the product and leave the carton box with the buiscuits.
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Jan 6, 2024
Complaint marked as Resolved 
not resolved
Britannia Industries customer support has been notified about the posted complaint.
 
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    Britannia Industries Phone
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
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