British Telecom — boom barrier damage my car, unethical behaviour of staff

Address: H.N 77 sector 39, Gurgaon, Haryana, 122003

Manesar toll plaza barrier damaged my car
My car num hr 05 am 1485 wass damaged by toll plaza barrier even i have made payment and take receipt by a toll employee.
When my car was passing he just released the barrier which caused multiple damages in the form of dent and scratches on my new car. After that no one listened to my complaint and was inappropriate behaviour as well. I have registered my complaint 1033 but no surity was given about compensation for damaged caused.
Kindly help.

Complaint number by manesar toll plaza : 3216
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    H.N 77 sector 39, Gurugram
    Haryana
    India
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