I have been travelling in BRTS Ahmedabad since 3 months. From Panjrapole char rasta to Hetarth party plot (9D, 2S). Sometimes I buy a physical ticket and online(M ticket) depending upon my flexibility.
When I go for M Ticket, I just go to brts station, wait for my bus(staff is not asking me to show my ticket I will stand near bus gate) and I'll enter into the bus and my journey starts. When I get off the bus, the brts staff asks for the ticket and I'll show the M ticket.
Today (i.e january 1st 2021) these brts employs coming back to me and waiting for me in the next brts station entering into my bus and behaving very badly. They don't even ask properly, simply asking me to come out of the bus.
Don't they know that there is an option for online(M ticket) ????
This is not at all acceptable. I am raising a complaint against the rude behavior of BRTS staff. Was this information helpful? | 
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