BSA Hercules — Damaged tyres in Cycle brand RODEO 24 inch

On 23/2/21, I purchased one HERCULES TOP SPEED BLACK HUNTER 24 INCH but had to exchange the same due to height issue with RODEO 24 INCH on 25/2/21 from your dealer STAR RIDERS, Moodbidri, Karnataka (mobile # [protected]/[protected]). They charged additional Rs.1500/- without any invoice. After 3 days, we detected that the tyres of the cycle got bubbles and damaged on its on due to substandard quality. The dealer is not ready to replace the tyres and demanding extra money for the same. The dealer even threatened to take court action if I lodged any complaint with any authority.
I need either the replacement of tyres or refund of my money. Else, I will be compelled to pull your company together with the dealer to the consumer court and publish in Social media about substandard quality of your cycles.

Best Regards
Valerian Pereira
91-[protected]
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BSA Hercules customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by valerian282
On 23/2/21, I purchased one HERCULES TOP SPEED BLACK HUNTER 24 INCH but had to exchange the same due to height issue with RODEO 24 INCH on 25/2/21 from your dealer STAR RIDERS, Moodbidri, Karnataka (mobile # [protected]/[protected]). They charged additional Rs.1500/- without any invoice. After 3 days, we detected that the tyres of the cycle got bubbles and damaged on its on due to substandard quality. The dealer is not ready to replace the tyres and demanding extra money for the same. The dealer even threatened to take court action if I lodged any complaint with any authority.
I want either my money back or the tyres replaced.
 
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