[Resolved]  Bses — Pole creating problem

Address: New Delhi, Delhi

I would like to inform you that there are 2 pole in front of our house and one of them is almost lying down on our house, it has already broke some parts of our terrace but now it has become headache for us because we want to rebuild our house and this pole is creating some major problems due to this pole we are unable to make our house on 14th of July I have given written application now It has been 4 months over but no one visited nor contacted I don't know what BSES people are doing after one month I send a mail to BSES grievance forum but they didn't give any response I don't know why they are not taking it seriously from past some days i am continuously trying to contact with BSES concern person from swarn park I never seen irresponsible person like him he said "I wont do anything you send mail to consumer grievance so get solution from them" I mean is it way to deal with customers?I've already givn a written application in guru harikisan nagar on 14 of july bt no result till date they issued a diary no.I don't know what's the use of this diary no. I also tried to call BSES grievance forum but nobody picking up calls now I m very fed up and disappointed nobody taking this problem seriously I dont know where should I contact I don't think BSES is concern about there customers, from past 4 months I am paying rent because I cant make my house due to this pole.if I proceed to make my home and something happens wrong because of this pole then who will be responsible for this?please help me