BSES Yamuna Power Ltd — Amount deducted from the bank

Address: New Delhi, Delhi, 110095

On 10 December I was paying my electricity bill of Rs 420 against CA no.[protected]. Paytm showing that your transaction is still in processing but the amount was deducted from my bank account. And after sometime it showing that the transaction has permanently failed. I send an email to paytm care and they replied me back don't worry if the transaction will fail than we will refund your amount back. But after 3 days still payment was not refunded back to my account. I am very much disappointed from the Paytm service. Please refund my amount back as soon as possible.