| Address: Sangli, Maharashtra, 416410 | | Website: www.buffersales.com |
I placed an order on buffersales.com for 5 combo of branded shirts of koutons as they shown in advertisement cost of rs.999 on 20 may 2016. I received it on 27 may 2016 by dlhvry courier. When i open the packet i found that shirts are not branded and looks old/used/threaded, size are different, bad quality. I placed complaint with photos on same day 27 may 2016 on email :[protected]@gmail.com which provided on website.In reply mail i got ticket no. 52527 and a system generated mail. I tried customer care number also, but they are always busy or do not pick the call up. Once by chance call received by customer care executive he told that your complain is forwarded to head office and yo will get a call. But i did not get any call till date. I have sent no. Of mails almost every third day, but in reply i got only system generated mail saying read our return/refund policy. But return policy is different from that day when i place order. Address is not mentioned on website and not on product/order/bill. I want to return it, but due to unavailability of address i am unable to return.
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I still not get refund