Bullzoom — Order not received

I made a purchase on 9th of April and was under impression that the order is confirmed. However, when I searched the order ID with Delhivery, the status is saying that the order was cancelled by the merchant.
The order was already paid and I haven't received any kind of email for the cancellation or refund.

Order ID: STICKER65791

This is highly unprofessional and was not expected.

No one is replying to the email they registered in the website and the order is still in manifested status(from 2 weeks) in their website order page.
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Hey, Have you got your order? I've also ordered from PRINTBLOW and there hasn't been any update since then. Please tell me how many days they're taking to deliver the order.

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