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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Oct 13, 2025

Complaints 938

Resolved

460

Unresolved

478

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 8

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Dear Sir/Madam,
I have submitted and cleared all balanced against my R15S loan amount since 27.08.2018. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW005INR00702771
Customer - BALAJI K
Bike no - TN12Z1639

Mar 26, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2024

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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Dear Sir/Madam,
I have submitted and cleared all balanced against my R15S loan amount since 27.08.2018. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW005INR00702771
Customer - BALAJI K
CHENNAI - 600124

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Address: Navi Mumbai

Dear Sir/Madam

This is with refrence to my LAN # TW601INR00784542 taken for Yogesh Arun Kamble DOB - 22-Aug-1982 ..where the Loan has been completed against my vehicle YAMAHA MT15 bearing the Registration number MH43-BS-4337 . All my pending dues has been cleared and still I have not received the NOC . Kindly provide the same at the earliest on my email id - Yogesh.[protected]@yahoo.co.in

My details
Name of the Loan bearer - Yogesh Arun Kamble
DOB- 22-Aug-1982
Place - Navi Mumbai
LAN # - TW601INR00784542
Purpose- RC transfer

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Address: Sutharvasa (mojai) jhalod,dahod

My bike number GJ20AK6617
PLEASE MY BIKE NO OBJECTION CERTIFICATE (NOC)

Apr 4, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

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Address: Bangalore

Sir no noc

Mar 26, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in FEB’22, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW007INR00674043” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW007INR00674043

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

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S

Somashekhara ac

Dec 26, 2023

Hi Bussan Auto Finance team,

Greeting's of the day,

I am writing this email to let you know that i have cleared all your emi's, but still i haven't receive the NOC yet. So Kindly go through the below details for your reference and issue my NOC ASAP :

Details :

1. Name : SOMASHEKHARA.AC
2. Bike Number : KA 03 JW 3353
3. Bike Model : YAMAHA FASCINO
4. Loan a/c no : TW0071INR00761209

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Hi Bussan Auto Finance team,

Greeting's of the day,

I am writing this email to let you know that i have cleared all your emi's, but i haven't received the NOC yet. So Kindly go through the below details for your referance and issue my NOC ASAP :

Details :

1. Name : Salman Khan
2. Bike Number : KA 05 KQ 9793
3. Bike Model : Yamaha FZ-S 2019

if any further details are required let me know.

Kindly request you provide with me the NOC ASAP.

Thank You.

Apr 4, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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V

vja.suswadeep

Dec 28, 2023

Process not completed please my noc clarence

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Address: VIJAYAWADA

Hi Sir,

This is regarding my loan account with BAF I have cleared my loan and have paid all my pending dues. I haven't yet got the NOC for RTO transfer. please help on prioirty.

Loan account num TW902INR00873951
Name tangella gopi krishna
PH NO [protected]
gk.[protected]@gmail.com

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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V

vja.suswadeep

Jan 31, 2024

Not completed my request please noc clerance any issue send massage

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Hi Sir,

This is regarding my loan account with BAF I have cleared my loan and have paid all my pending dues. I haven't yet got the NOC for RTO transfer. please help on prioirty.

Loan account num TW601INR00784542
Name YOGESH Arun Kamble

Regards

Apr 4, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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Address: kochi

Website: NOC not recieved

The motor cycle loan closed years back. Still not received the closure letter. Kindly help

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Address: Jodhpur

Dear sir/madam
I am Manish Sharma my vehicle no is RJ-19-YS-1896. I have completed all of dues an cleared all my finance I want NOC please send me in my mail because today there is no branch of baf in Jodhpur. I have submitted and cleared all balance against my bike YAMAHA FZ loan but we did not get noc letter.

Kindly consider our urgent need to despatched/mail noc again if not done please.

Details, as per below:
Vehicle No - RJ-19-YS-1896
Loan No. TW815INR00433001
Customer - Bhawna
Mobile Number - [protected]
Registerd No. [protected]
Date of Purchase - 03.12.2015
Date of Registration - 03.12.2015

Regards,
Manish Sharma

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Dear Sir/Madam

Hope you are doing well.

This is with regards to my NOC for Vehicle KL-04-AM- 1266 – YAMAHA FZS
Loan No: TWCO7INR00666996

Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

Regards,
EMIL P HENRY
PALAMPALLY HOUSE
AVALOOKKUNNU P.O
ARYAD SOUTH PART
ALAPPUZHA
KERALA 688006
[protected]
[protected]

Dec 13, 2023

Complaint marked as Resolved

I need noc for name transfer of my bike

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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A

Alanrockey

from Alappuzha, Kerala

Dec 19, 2023

I didn't get my noc or response from baf. Please kindly take this as a special case. I need my noc in urgent.. Please kindly respond to my complaint
Regards
Emil P Henry

A

Akash Chacko John

Jan 16, 2024

Bro did u get the noc since I am facing the same issue

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Dear sir / madam

my name is :- abhijit kumar pawar

my vehicle no :- mh 10 bv 7620

loan no :- tw608inr00329892

loan ag.Date :- 28.12.2014.

Apr 4, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in OCT’16, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW608INR00329892” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Fexprime Finance Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW608INR00329892

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We are unable to transfer vehicle due to noc not have,
Only having vehicle no
MP09QH0218

Kindly provide noc priority basis,
As required in RTo to transfer

Vehicle
Yamaha FZ TWL

Mar 30, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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I have a clearance letter I want to transfer my RC to buyer please give me bussan auto finance biometric required I am already raise a ticket

+2 photos

Mar 31, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail, Kindly share application number and form in our register email id.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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My vehicle was bought in the year 2019. I have paid the amount. Still I didn't receive the NOC. Could you please share the NOC? Kindly contact me through mail :
[protected]@gmail.com

Apr 4, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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I've closed my loan for two wheeler in July 2020 and haven't received the NOC for it yet. Please send me the NOC for the same.
Loan no: TW514INR00727302

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Hello Team,

I need NOC for my bike Yamaha. I have tried contacting every customer care number but it doesn’t work. How do i get it ?

My loan number - TW423INR00681912

Mar 31, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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Dear Sir/Madam

Hope you are doing well.

This is with regards to my NOC for Vehicle KL-42D- 704 – YAMAHA Frazer
Loan No: TW011INR00044867

Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

Regards
Aveen Joseph
KALLARAKKAL HOUSE MANANCHERYKUNNU MANANCHERYKUNNU
PUTHENVELIKKARA
ERNAKULAM
Kerala

Mar 28, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2023

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JUN’11, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW011INR00044867” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Fexprime Finance Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW011INR00044867

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

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Address: Managalore

Dear sir/madam
I have submitted and cleared all balanced against my FZ 16 FI BSIV loan amount but i did not get NOC. I need my NOC urgrntly the branch is closed in mangalore.

Details as per below
Loan No : TW7021NR00621551
Customer : Mohammed Faizal
Adress : Bogodi House panemangalore post Bantwal574231 Karnataka

Regards,
Mohammed Faizal...

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Address: SS Motors, CHENGALPATTU

Dear Sir/Madam,
I have cleared all balance against my YAMAHA ALPHA SCOOTER loan amount during March 2018. But i did not get NOC & letter for RTO to get the hypothecation clearance till date.

Unable to contact the BAF's customer care provided on the website.
all numbers saying as NOT IN USE or SWITCHED OFF.

Kindly consider my urgent need to despatch NOC & letter for RTO to get the hypothecation...

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