BWSSB — Arrogant and irresponsible behaviour

Sir,

Regarding BWSSB connection issue, I tried calling the BWSSB complaint number(so called 24 hr) i.e[protected].

1.This number is OOO always. Most of the time they pick up and out right keep the receiver on table.
2.On Continuous calling for one week, someone took (Feb 14 i.e 14/02/2015 tiem 2to 2:15pm) and the moment I told complaint, he disconnected the call.Again I called and asked him, why you are doing like this, He simply disconnected the call by scolding me local language like "dharidhra".

Sir, please take action as this is complaint number advertised by BWSSB everywhere and they behave like this.

regards,
Abhinandan
[protected]