[Resolved]  BWSSB — Excess Billing

For the past 6 Months we are been getting billed for 50-60, 000 litres of water, whereas our consumption doesnt cross even 20, 000 litres. The reason being we have a Bore-well which is also registered and we draw water from the Bore-well everyday and once in a week or once in 15 days we use Cauvery water which has been stored in our Sump. We went to register our complaint more than 3 times, but all the times we were sent back with a reason telling that your Sump may be leaking and check it. We have checked the water level everyday and it was noticed that there was no leakage.In view of the above, it is requested that necessary directions may please be issued to the concerned Engineer to change the Meter and regularise the Billing.

Thanking You,
With Regards,
T.J.Ramadevi
980, I Ä"Main, 5th Cross, II Railway parallel Road,
Kengeri Satellite Town, Bengalure-560 060.
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Aug 14, 2020
Complaint marked as Resolved 
Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
 
6 Comments

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Dear Sir,

Annexed scan copy of the water bill which has got the detail address and meter No for your immediate verification. I wish to state that I was given Cauvery water connection recently and I have paid all the depost six years back and paid Rs.4000/- for the meter also.

I have received bill for Rs.4243/- when in I have not utilised and I am not in a position to pay a huge amount.


Request you to Verify the metter reading and revert back immediately. So that I can pay the same immediately.


Any clarification request you to call My cell No.[protected]


Regards,


M.S.Kumar
Sir, I received the water bill for the month of April to be paid in May which shows arrears that I did not pay for the March. I had already paid the bill for the month of March for the bill which I received on April 10th (the billing date of every month). The payment was done online in secured BWSSB site and the receipt number is [protected]. This was paid on April 21, 2015. I do not understand why the board has charged as arrears in the present bill. Kindly rectify this issue ASAP.
The following bill Details of past 6 months for your reference.
1) JAN[protected]=00 2) FEB-2015 – 511=00 3) MARCH -2015 – 399=00 4) APRIL – 2015 – 1430=00 5) MAY-2015 – 1953=00 6) JUNE-2015 – 2716=00
To: 23rd June -2015
Assistant Executive Engineer,
SW2, Banagirinagara,
BWSSB
Bangalore – 560085

Dear sir,
Sub: Excess Billing
Ref: RR No: S-108206/KG10-134, CONSUMER ID AND TYPE = 6332.
With reference to the above subject matter, we have received the Bill in the Month of June-2015 amount Rs. 2716.00 and the consumption is 74000 ltr., it is comparatively very high with the previous month billing.
The following bill Details of past 6 months for your reference.
1) JAN[protected]=00 2) FEB-2015 – 511=00 3) MARCH -2015 – 399=00 4) APRIL – 2015 – 1430=00 5) MAY-2015 – 1953=00 6) JUNE-2015 – 2716=00
Kindly do the needful to revise the bill and oblige.
With best regards
1) SURESH


2) MANJEGOWDA


3) MADHUSUDHANA
Address: # 1380 G, 9th Main, 6th Cross, BSK 3rd Stage, Srinivasanagar, Bangalore – 560 050
Encl: The Previous Months Bill.

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