BWSSB — Water bill meter has run too high

Address: Bangalore, Karnataka

Dear Sir, Madam, We are residents of Ramamurthynagar. We have Cauvery water connection. Our RR No is E-511247/1-145 Consumer number - 50099. From 3 years we have geting water bill for Rs.150 to Rs.300 at the most. However for the month of February, our water bill is for Rs.4866. Meter reading is done correctly. (Usually usage is 10000 ltrs, but for this month meter has run 114000 ltrs) We contacted Ramamurthynagar office, they inspected the meter and they suspect meter might have run due to air pressure. However they say there is no way to do any correction on this bill, we have to pay the full bill of Rs.4866. Please let us know how could this problem be corrected... It is really difficult to pay this huge bill... Thanks.