BWSSB — Water Connection still not sanctioned

Address: Bangalore, Karnataka

Connection not given for application submitted on 26/08/2013 BWSSB Complaint Ref:DM526 I had applied for the BWSSB water connection on 26/08/2013, Ref: DM526 (file No.). The initial deposit of Rs.8000/- was deposited at Syndicate bank, K.R.Puram on 26/08/2013. The basic DD Rs.3355/- and other required documents was handed over to D M Engineering, through whom the connection application was forwarded. They also have taken a service charge of Rs.2000/-. They were to come back with the prorate amount based on the site measurement. I had been following it up for quite sometime with the DM Engineering. After repeated follow ups in person, they said that the file is missing and not able to trace it. I have to refile the application in duplicate. The same was initiated on 30/08/2014. After which they came for the measurement and gave us the prorate charges to be paid. I paid the prorate charges through canara Bank DD for Rs.15413/- on 29/09/2014. My follow up again started with the D M Engineers, They still started telling the old story the basic DD is traceable, the initial deposit is not traceable. I had got the confirmation from Syndicate Bank Authority for the credit of the initial deposit to the BWSSB account on 26/08/2013. And from the BOB manager on credit of the Basis DD for Rs.3355/- on 09/11/2013. I have given the application, all the related documents, the DD, challan copies, proof of payment attested by the Bank authorities, I am not sure, when will i get the BWSSB water connnection. Request your help in speeding up the matter. Thanks Sheeja/Vinod For you information: The initial deposit of Rs.8000/- paid through challan at Syndicate bank, K.R.puram on 26/08/2013. The basis DD of Rs.3355/- ( DD No. 200809 dated 26/08/2013) drawn on BOB, K.R.Puram encashed on 09/11/2013 Prorate charges Rs.15413/- ( DD.NO. 250458 dated 29/09/2014) drawn on Canara Bank. The Connection is sought in the following address, K.R.Puram, Bangalore -36: Anugraham, Site # 15, Venkataswamy Layout Devasandra Post, K.R.Puram, Bangalore - 560036.