Hdfc Ergo Complaints & Reviews

I would like to complain about HDFC Ergo. Purchased zero depth policy for my Activa, and after 3 days got an accident. When approach to HDFC Ergo, they are denying for claim as it happened in just 3 days. then am asking my full refund as believe they never provide service in future too, lost trust completely. Now they are neither cancelling nor refunding policy amount. HDFC Ergo is not trustable insurer in India, they are doing fraud and...

I got call from claim department stating the document is incomplete and because of which the claim cannot be settled.

Isn't it a process where the insured gets email for pending documents or incomplete within 3 days? Why was it not even been told to use if something is missing.. we would have submitted in time. I believe it's the scam which is been practiced to save the money and we suffer. On top of it the executive tells...