Indiaplaza.com Complaints & Reviews

i ordered phillips iron on date 26/11/2013 .I paid online. product status is stuck on TECH PROCESS since then. I tried to contact their customer care service soo many times. they never pick your phone nor reply on email(its just a system generated email each time). worst experience with INDIAPLAZA. NEVER buy anything from them....

Hi,
I am a vendor of Indiaplaza, and i am almost dead calling for my payment which is due for over 6 months.
Every time i call up they say that the accountant Mr Govinda Babu is
on leave
has gone out
is not in place
your payment will be sent and all.
Every time the give the number of the finance dept who has no person to pick up the phone.
This is a serious issue as i am a very small...

Hi,

I wanted to bring to your attention an experience I'm having with the customer service of India Plaza on an order I had placed through the website. I have been a frequent customer of indiaplaza.com and had pre-ordered the book "The Oath of the Vayuputras' (Order # I[protected]) on indiaplaza.com to get the book as soon as it got released. I'm quite unhappy that the order is yet to be fulfilled when couple...

Hi
I booked two products with Indiaplaza.com on 27-Jan-2013. Currently I am in Australia and hence cannot visit their office physically. The order number for the same is : I[protected]
1) New Attractive Cottage Tent For Kids
2) Excellent Combo - 42 PCS Coloring Set with Educational English Learning Laptop - Kids/Childrens Toys

The second product was received in a week's time. However the...

I had ordered for a memory card which was supposed to be shipped in 3 days, however on not receiving the same i found out from their customer care that it is out of stock.
i was advised to cancel the order and was promised refund in next 24 hours. however even after 10 days i havent received the memory card nor refund.
also the call center number is never available.
Indiaplaza is cheating their customers big time.br...

I placed order for Swissvoice MP03 Big N Bold phone on 22-Jan-2013 and my Order Number is I[protected].

On 25-Jan-2013 I received an Shipment Delayed notification from Indiaplaza saying the items will be shipped latest by 28-Jan-2013.

I registered a complaint ticket through the link available on their web site on 6/02/13, Received one more Shipment Delayed notification saying the items will be shipped latest...

I had placed an order with India Plaza.com on febrauary 3rd 2013. they haven't shipped it to me yet. They claimed to ship the order in 3 working days. But it has been more than 10 working days now. order number (I[protected] and I[protected]). I want the orders to be shipped right away....

No refund inspite of order cancellation by the company itself
I had placed order for a book with Indiaplaza online shopping site vide order no. I[protected] on[protected] for which Rs.377 were paid by me by net banking which was immediately debited to my account on[protected]. The company cancelled the order on[protected] citing non availability of book. However, till date it has not refunded my payment of Rs.377/- in spite of my having...

Dear Sir,

At the outset allow to bring to your kind attention my severe agony & frustation against indiaplaza.in i suffered these days.
I ordered 10 Gms silver coin through Indiaplaza online and paid amount.But still they didn't send me my order item.Even I have complaint so many times indiaplaza customer care but they didn't response.

Hence pls.find my order details & 2 times queries...

I ordered a Micromax A110 (Black) handset on 14-Jan-12. The handset was delivered with an invoice on which also the colour was mentioned as black.
But the handset in the pack was white. I tried calling IndiaPlaza.com site's customer care ([protected] and[protected]. The landline number mentioned on their site does not work itself. So I called on the number mentioned on the invoice (the above 2 numbers).
The mobile number...

I have placed an online order on www.indiaplaza.com for 2 quantities of Vox 7 Inch Tablet(Resistive touch panel) V71 + Free Leather
Case with inbuilt Keyboard on 7th Jan 2013. But on 12th Jan 2013 my order was partially delivered through First Flight courier service with only 1 Qty of the product while the 2 Qty was missing. When I enquired with First Flight they told me to contact the vendor who shipped the product. So I called the...

I ordered (4-Micro SD Card) vide order No.I[protected] placed on 03-Jan-2013 has still not received and still they are delay shipment. order given on online shopping site (WWW.INDIAPLAZA.COM). This is my worst experience of online purchasing....

Dear Sirs
I ordered the following product on Indiaplaza.com on 2 - 1-2013. The product was to be delivered in 7 working days. I have paid for it in full by credit card. Details of which are given below.

Product details:
Efab Bladeless Fan EF-BF01
MRP: Rs. 3200
Our Price: Rs. 2599
You save: Rs. 601 (19%)

Order details:
Order No I[protected] .
02-Jan-2013 Amount 2599.00...

R/s

I was ordered a Iball Slide 3G 7334 Tablet from Indiaplaza.com on 31st Dec 2012, they have debited my account on the same day. Also at the time of booking there web side show that product is in stock and will deliever in 3 Days working days.

But they have not shipped the product yet, also when i check the status on their website it shows as "Assigned to Vendor" status, So, I have logged a ticket...

I ordered a hot water system for Rs. 5728 from indiaplaza.com on the 3rd Dec 2012, order number I[protected]. When I got no response till 10th Dec I contacted them and was advised that the order is delayed and will be shipped on the 12th Dec. I then received an email on the 12th saying order has been delayed and will be shipped on the 15th. On the 15th I decided to cancel my order and requested a refund by creating a ticket through customer...

I have ordered Zebronics Head set on Indiaplaza.com, but I received a cheap product instead of Zebronics, they shipped me wrong product, When I asked for refund/return they said we don't have any reverse pick up service in your area, However it was not mentioned anywhere about this.
When I raised a ticket about this, they said they will not be able to pick the product back and hence no refund.
Now they are asking me to...

Didn't ship the item even after 20 days of payment.. every time i keep a query for them the reply is same with small change in revised date of shipping
Revised date of shipping is 10th after 10th it is 12th after that it is 15th.. after that it is 20th for sure... after that i am extremely sorry we will ship on 24th... so i cancelled the order...
The item is also not small one. it is galaxy note 2...
Never buy...

Hi

I place an order in Indiaplaza.com on the 05-Dec-2012 (Order no. I[protected]). First they promised that the product would be shipped in 3 to 5 days. Then when I called them, they said is would be shipped "NO LATER THAN 13-Dec". When I followed up on 13 Dec afternoon, they confirmed it would be delivered. Then on 14-Dec I see that the website says now the shipping date is 15 Dec. By the time I called them they...

I purchased a wall clock brand Seiko (QXA470W) from indiaplaza.com on dated 1st Nov 2012 with order no I[protected]. My credit card had been processed successfully but it is now more than month still the item hasn't been shipped. I created a ticket using their customer support system available on their site on 04/12/2012 to refund the amount of Rs 4230 if the product is not available in the stock but nothing is done from their end till...

I have order of 1 dell inspiron 6400 6cell battery - ud264 on 1 sept 2012 and on 7 sept 2012 they put the status of my product is shipped. But till now I have not received any battery and my payment has debited from my account. My order no. Is i[protected]. I also give many call on customer care but no response. They even kept my call on hold. I recommend to all online user if they want to buy anything go here... best & reliable sitesbr...

IndiaPlaza.com FRAUD and POOR CUSTOMER SERVICE ?


Hi,

Order number:I[protected]

I have order the Toys and jul 19, 2012 .Still it is not delivered, but indiaplaza saying that product delivered...Firstflight also says the consignment number wrong like that.Raised many tickets

Thanks,
Anand...

I have ordered a book online through order no. I[protected] on 26th of June 2012. This book was shown in stock at that time and they processed the order and provides me the shipping date earlier by 29th of June 2012. But on 29 of June 2012 I have got the message that book will be shipped by 4th of July 2012 because of some unforeseen situation. I have contacted many times on their customer care number[protected] and every time their customer...

I purchased Philips Mens grooming kit from Indiaplaza.com on 14th of May 2012 - Order No. I[protected]. The was shipped by the company on 17th of May. It is more that 1 month I have not received the product. Despite my repeated complaints, both telephonically and email, the company is not able to give the status of my product nor it is giving my money back. This company is absolutely shameless and a bug fraud. Who ever is reading this never...

Hello,

I visited Indiaplaza.com and completed payment for a "Fujifilm FinePix C20" on the morning of Jan 3 of 2012, but the Thank You page never loaded... instead a lot of code came on the page. No order number was generated.

My credit card company (ICICI Bank) has charged me saying payment for Rs. 2799 has been transacted, but in "Indiaplaza My Account" the item still shows in the shopping...

I placed a order - no being : I[protected] on 7-Feb-2012
The items in the order - Home and You 4 Pcs. Tea, Coffee,Sugar & Biscuits Canister Set(Black) -
is shown to be Shipped on 11-Feb-2012 (consignment
number[protected]On-Dot ) .

However the consignment till date has not reached me. What I can understand is that this particular courier service (on dot) is a virtual entity and does not physically exist...

I ordered a tool kit against order No. I[protected] in INDIAPLAZA.com and I got a different product delivered on 25/01/2012. Initially I thought it was a mistake and raised a ticket for replacement on 26/01/2012 (Ticket No. CNT[protected]). Subsequently I got a reply from Customer Care saying the issue will be address within two days but still now no action has been taken. I have called the customer care many times and I have also requested...

I had purchased a book online from Indiaplaza.com a few days ago since it had good discounts on this website. I got the book on time but guess what instead of sending a genuine new book they send me a pirated book like the one you get on roads which has those yellow kind of low quality and the smartness they did was that they colored the pages red so that when a person looks from the outside would not get to know that the book is not genuine.They...

I had ordered a Kindle Touch on December 4, 2011 (Order No. IN[protected]) and got an intimation via email (my email id is - [protected]@gmail.com) from indiaplaza on Dec 19, 2011 that my consignment has been shipped and will be delivered in 1-2 business days. However, I did not get the delivery.

I sent an email complaining the delay in delivery on January 9, 2012 too, and am yet to receive any reply.
Tried to get the...

I bought a mobile phone through indiaplaza.com on 2nd Nov (Order No. : IN[protected]), with a promised delivery within 3 days. However, even after 2 months, it's still not delivered. I've already called the customer care many times (more than 25 and wasted so much money). And every time they ask me to wait for two more days. I also raised a ticket online (
PH[protected] 05-Dec-2011 7:35 PM Open

PH[protected] 27-Nov-2011...

I had bought a Nova Roti Maker from Indiaplaza.com on 18th November. They have charged me fully including the shipping cost of Rs140.00 to my credit card but the item has not been received till date (almost a month). I had called them thrice and they gave me some lame excuse of Consignment number not matching and promised me to update in 2 days. But there has been no update, and the item has not been received.
I even tried contacting...