Jio Mart Complaints & Reviews

Hi,

I order grocery from Jiomart as promise date for delivery was 16 may 2024 during order but not delivered yet and even they not cancelling order as well and holding my hard earned money.

I complained them through mobile as well written but there is no resp from them.

Order ID[protected]W
complain number:[protected]...

I have placed a order from jio mart on 15th March of 30000rs and it was suppose to be delivered on 19th March but today it's 24th March still my order is not been delivered. I tried calling to customer care multiple times and no proper response from them, they are not ready to give proper solution to my problem and simply one customer care person is saying it will be delivered as soon as possible. I also tried reaching out to the *Delhivery*...

I ordered a trimmer from jio mart I received it diffective it runs less than 15 minutes and not cut hair properly
I want my money Please help me
Order ID[protected]A...

Order Number:[protected]A
Shipment Number :[protected]A-01
Order Date :16 August 2023
Product Total :₹4, 449.00

I placed an order on 16th August, the estimated delivery date was 21st August. When I checked their app on 22nd August, the delivery date changed to 23rd August, again when I checked on 23rd August delivery date changed to 24th August. Day by day the status is getting changed to...

I ordered one quantity blender only. Chasing them since more than 10+ days. They agreed everything but resolving ticket without giving refund.
I ordered 4 quantity blender in 3300 inr. Received 1 only.

First external chat ticket number :[protected]...

Ref. :- Order no.[protected]A
6th July'23 for 2 nos. of Everest Sambhar masala" @ Rs.70.00, total Rs.140/-.
The same order has been delivered late on 13th, but instead of Everest Sambhar masala", CATCH Sambhar masala" was delivered.
However on bill, Everest Sambhar masala is written.
I have already lodge my complaint on 17.07.2023 by telephonic and ticket has been generated.
it is with in time. on...

I had ordered for godrej groundnut cooking oil of 15 litre pack and found that the product was near to expiry date and after so many hassles the product was picked up after 15 days of complain but since one month has been passed after the pick up I haven't received replacement or refund till date which is really very shocking to me.
My order ID is[protected]A
Shipment no is[protected]A-01
I am sorry to write...

I have ordered items vide order no.[protected]A on 14th June 2023 and it was scheduled to be deliver on 16th June 2023 being a already paid order.

On 17th delivery executive came for delivery and he delivered few items and most of the items were missing.

I made complain for the same on 17th June vide Call Ticket[protected] but no response and started showing resolved.

Once again made a...

Jio mart not given rpy my complaint since 25 days
I recieved ac on 24th june, during technician visit I recieved old Ac but no one responding
Worst e commerce web site
Worst jiomart customer care, technicians---since 25 days no one responding---complaint in jio mart[protected].,[protected],
National consumer helpline docket number[protected].i need refund my money, compensation...

Complaint against
JIO MART
Online grocery shop
Mumbai

Look at the following screenshot
You said
RETURNED at 5.08 a.m.
What is this nonsense.
We never returned any item
And since when you have started making delivery at 5:08 in the morning?
So You have again started your dirty tricks to put your liability and deficiency on customer shoulders, whereas you failed to...

I had ordered godrej groundnut cooking oil of 15 litre worth Rs 2859 on 5 th June 2023 and was delivered on 8th June 2023 and found that the product was near to expiry date. Product has shelf life of 9 months and already 6 months have been passed away. More than 10 times I have emailed at [protected]@jiomart.com, called at toll free number and also complained at the jio mart app but trust me not even a single phone call or message from the Jio mart...

Hi,

Have ordered a boat speaker and it’s delivered last Sunday .while testing it’s not working properly not delivering proper sound lesser than mobile phone speaker sound .
I initiated return product on the same day but they are not taking return.

Please help me to get return product....

I ordered an electronic item(phone)worth of 1 lakh 28thousand on May 7th from jio mart, the delivery date was on May 8th.
But on 8th, the status got changed to 9th. Day by day the status is getting changed to next day. Today, 10th May sometime ago delivery status has changed to 11th May.
I have raised an complaint with the jio customer support, but there is no proper response on the status and the delivery date. Except, they...

Hi,

I ordered MI 81.28 cm (32 inch) HD Ready LED Smart TV, 4A Pro, ELA4638IN from Jio mart and it got delivered on 24th Apr 2028. Also installation was supposed to be done on same day. But I am still waiting for the person who will do the installation and will give a demo. It's more than 7 days but still didn't they didn't come or any call for they are coming for installation.

I already raised comaplaint on...

Ordered from jio mart 4 days now still my groceries r not delivered while checking on status the date of delivery keep changing every day for the next day...

Mene 9/4/23 ko morning 7.56am ko jio mart se grocery order krne ke kosis kiya ha.. Phonepay se payment kiye tha payment done ho giye ha but order comple nhi hua.. Tab mene jio customer care me call kiye tha wo log bola Phonepay per Baat kro mene phonepay per ticket raise kiye tha to woha se reply aya ha payment ease buzz me hogiya ha....

I ordered the product from Jio mart but it looks different from the image shown in portal so I returned the product next day after delivered and delivery boy collect the product same day but I didn't received refund till now....

I have ordered flower pot with the qauntity of 20 per order,
on the exact time i got confirmation status on whats app and text messsage about complete order detail. next day i checked order status on the jio mart app, its show 1 quantity with 0 amount payable (in short they cancel my order and didnt inform me)
Then i called customer care and told them about whole situation, they were saying that there is no order showing in...

On receipt of the product I uploaded the damaged/ used product of the smart watch, I received.

I was busy for 1 wk with Government Assembly-related office work and during that time I didn't pick up any unknown or junk calls.

On the basis of nonreceipt of call, they rejected my return picked up

I called Jio Mart Customer Care on 6th March and in that response, I got call for submitting the serial...

It is related to a order number[protected]A and shipment number[protected]J which was ordered on 11th February 2023.
Item in the pack was edible item and shipped thru Delhivery. Item shipped from the manufactured on 13th and delayed for 3 days at their Coimbatore hum and then another three days after reaching the final destination.
Requested to issue the refund and there is no response from customer care....

I ordered a fashion item from jiomart on 4th Feb, 2023 through an online payment. The estimated delivery date was on 10th Feb, 20023. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints from 10th October onwards. I'm calling customer care every 2nd day and asking for order status. They are saying they can't give a confirmation on the order date. They are not providing any reason...

I had ordered from jio mart on 22nd jan 2023 but not received my order till now. I have also mailed and called to cs head and customer care regarding delivery but no result till date....

Jio Mart service is atrocious and horrible. Refund is absolutely not possible and the customer service is non customer oriented. Do not ever order from Jio Mart...

Most horrible delivery service first thing delivered 0n 28 then shifted to 29 and shifted 30again shifted to 31 and customer care service like voice recording mail repeated same thing everyday I will never say go for jio mart and it happened in metro City gurugram I can't imagine there service in small cities...

This is related to the Order Number[protected]W that was placed via Jio Mart on 14th Jan 2023 for Notlih Pistachios Green Pista 250G*2 (500G). We received the package on 20th Jan 2023 at 07:17 pm.

However, when we opened the packaging on Sunday i.e. 22nd Jan 2023 we realized that the product is incorrect and have received 1 packet of 500 gm Mixed dry fruits instead of 2*250 gm of pistachios. We tried to
raise...

I placed an order on 20th Dec, the estimated delivery date was 22nd December. When I checked their app on 22nd Dec, the delivery date changed to 23rd December, again when I checked on 23rd Dec delivery date changed to 24th Dec.
I even called Jio Mart's customer care, they don't provide proper response or update about the order.They say that they'll take your complaint and within 24-48 hours it will get resolved, but it has been more...

I have purchased electric kettle from jio Mart application but delivered product wasn't working so I requested for return on same day .. after 2 days later, I got a phone call from jio Mart .. they talk about my return and I request them for return.. but after the call, I received a message that my return was rejected ! I was socked .. please help me...

I placed the order on 2nd October 2022. But till now I have not found any solution for this.
Order no.[protected]A
Prepaid amount 26900/-
These people haven't given me any answer yet. No refund has been given nor have I received my parcel. I am mentally disturbed since 1 month and these people have wasted a lot of my time due to which my studies have become very difficult and I am very upset because of my studies....

I have Too many Calls and Email Regrading Refund Amount in Jio Customer care Service But No one Executives and Escalation Team will provide Satisfactory Answer In that Case Why I am suffering

Already Dent Product taken on 18th Oct then i have too many calls regarding Refund executives have simply answer you have received your refund within 48 hours

I am waiting for last 15 days

Now I want to...

I had purchased iPhone 13 from your website Jio Mart but order automatically cancelled same day on 30 September. when i called customer care they told me these is system issue. and they initiate refund and it will take 7 working days but now its been 31 days still i'll not get refund from them. My Credit card bill generate of that amount and i missed the due date and they charged me extra charges. I will fed up from Jio Mart and not get any...