Lc Cyber Cafe Kota Rajasthan Complaints & Reviews

At the start of lockdown I booked a train from LC Cyber Cafe kota (Indra Vihar)., at cost of 6000 for three people but due to national wide lockdown our tickets got cancelled and after 3 months I checked status of my PNR Number on IRCTC WEBSITE. and they showed they have successfully refunded my ticket ., but the cafe owner is denying the same . Please help...

I was a classroom student in Allen Kota for 2 years.
The sudden outbreak forced all the students to go back home keeping their possessions there.
I have had 6000 rupees with a cyber cafe owner because I brought a ticket which eventually got cancelled but now the cafe owner refuse to give me back my money. I am helpless. Since I am far away from kota, I can't be there. Please help Allen institute...