Mumbai Customs Department
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Mumbai Customs Department Complaints & Reviews

S
SUYODHAN9
Sep 16, 2023
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Most corrupt and unethical

Address: Mumbai, India

I sent my used cloths in parcel to my home and the custom applied 20, 000 Rs on it the materials isnt wasnt even worth that cost. I declared the items when it was being sent via post to the agency here, and this was exactly how much it cost me to send the courier from UK. Utterly disappointed and annoyed and when the guy came to deliver us the box he was expecting some additional money as a reward. So disappointed and ashamed that the system...
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S
sam44556
Apr 6, 2021
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Hold by custom department

Dear sir please check my awb number (EK[protected]SA) AND (EK[protected]SA) there is error hold by custom department please inform me what is the main problem cause in my parcel don't have any an registered atom so please check, thank you...
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V
vaijayanthiraman
Jan 14, 2021
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International express mail EH017957189US

Website: India customs

Hello Sir,

To whom so ever it may concern. I sent a international package from New Jersey on January 2nd 2021 and it was shipped from New York airport on January 5th 2021. I sent through priority express mail.

I have sent the documents to the bank manager in Secunderabad telengana India. But still it’s not been delivered yet. Can someone help me reaching my package to the destination any quicker. My father...
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F
faizanhasan
from Roha, Gujarat
Mar 18, 2016
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Item not received and held by customs

Address: Rajkot, Gujarat, 360410
Website: www.ebay.com

Sir mine item RF[protected]SG purchased old refurbished product from ebay.com paid money to them by paypal yet mine product not received it has been more than 1 month please sir send me at mine mail address....
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M
manzunath.k
from Bengaluru, Karnataka
Feb 3, 2016
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Not refunding my money even after returning back the package

Address: 518033
Website: www.dhgate.com

Hi All,

I have order iphone 6s clone on dhgate (PO:[protected] and my hell of experience started there.

1. Seller shipped the item by quoting wrong price (Actual price i paid was USD 171) seller has quoted USD 85 and has shipped the product through DHL without proper documentation to prove it as not a iphone but a clone.

2. Indian customs asked me to pay customs thinking it a iphone 6s and it was...
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S
sdalvi
from Surat, Gujarat
Jan 7, 2016
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Item not received.

Dear Sir, I have purchased Canon Lens through eBay on 29th No-2015. Till date I have not received the item. I asked the eBay for the delay. As per them my item is being held at the Customs Office in Mumbai because the Customs Office wants to request some additional information from the recipient for giving dispatch clearance. The seller is requesting me to contact Custom department for the clearance because they do not know how to get the...
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G
gayla_2015
Sep 21, 2015
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No item, No refund:

Website: www.DHgate.com

I have had nothing but problems with a seller on DHgate. First of all I ordered the item, but did not think it went threw. So I ran it again resulting in ordering 2 by mistake. I let them know the first day, but they refused canceling the 2nd order. That was my first issue. Then I never received the item after 30 days. I let them know, and the seller tried offering to send item again. At that point I was not interested in waiting another...
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B
Bishwambhar Sen
from Mumbai, Maharashtra
Mar 29, 2010
Resolved
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Resolved

Gift from abroad pending with Customs Department

Address: Mumbai Suburban, Maharashtra

Hello Sir,

On 16th March 2010, my friend sent me a gift package from Philippines via EMS(Receipt No:EE[protected]PH). It reached Mumbai (India) on the 20th of March, 2010 and was received by Mumbai EMS. On the same day, it was sent to the Customs Dept for customs clearance. But since then there has been no news of the same. I have been trying my best to google out every possible contact no and speak to the customs officials....
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U
Unnati
Feb 13, 2010
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Resolved

Customs have not released EG048367624JP yet

Hello,

Its been one week indian customs is holding my package (EMS EG[protected]JP)

the pack does not contain any valuable stiff. its only clothing and baby related toys and stuff

Please lookinto this complaint!!

Regards...
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A
Anand N.
from Mumbai, Maharashtra
Nov 1, 2007
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Resolved

Mumbai Customs Office India Detained Our EMS Gifts Post And Didn't Send Them Still.

Regarding Our Gifts EMS Parcel No. EA[protected]CN Detained By Customs Office Mumbai Department(CED).

We had received received letter on[protected] with subject “Your EMS Parcel Bearing No.CED/BY 16479 /2007 EA[protected]CN Clearance- Req. Dated[protected]” from The Postal Department Speed Post sent by Customs office Mumbai. Which was 1 Month 10 days late from date of our post being submitted for Customs Clearing...
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