Muslim Matrimony
1.7
Submit a Complaint
3
COMPLAINTS

Muslim Matrimony Complaints & Reviews

S
Smart Step Ahead
Jun 11, 2022
Report
Copy

Refund of 3 months Gold Package

Website: mobile.muslimmatrimony.com/#/payment?pid=154

Dear Sir/Ma'am,

I am writing to bring to your notice that Muslimmatrimonial.com in their site clearly mentions that if a customer is not satisfied, they will get their refund with out any questions asked.

I had asked for a trial pack, but the agent named Sree wanted me to immediately purchase a package if I wanted to use their services. So, I paid Rs. 1994 for a package called 3 months Gold yesterday (10th...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hsb123456
Apr 17, 2021
Report
Copy

Auto Renewal and deduction money from credit card

Address: branches all over India
Website: www.Muslim matrimony.com

On March 10, 2021, Muslim matrimony deducted money from my card without my approval . I messaged the 24/7 customer care support. I was told autorenewal was on and I will be refunded in 7-10 Days,
No email was received and I did not get refund till today.
When I asked them again on 16 April. They are saying refund cant be processed. I already used my membership.
How can they take money from credit card without OTP or...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DBee
Jul 25, 2019
Resolved
Report
Copy
Resolved

auto renewal scam & payment deduction without consent

Website: muslimmatrimony.com

Hi,

On july 24, 2019 - i received an email from community matrimony (Muslim matrimony) that account has been auto renewed without my consent and payment o[censored]sd 117 deducted from my credit card.

I called customer care the same day to refund my payment as this was done without my consent and cancel auto renewal. They mentioned that refund has been initiated from their end and confirmation email has been sent,...
Helpful
Found this helpful?
1 Comment
Report
Copy

Muslim Matrimony Recent Comments