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Pine Labs Complaints & Reviews

S
Sankul Rana
May 11, 2020
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This is to inform that i have purchased a mobile phone iphone 11 under pinelabs cashback scheme where they have promised to provide cashback of 6 thousand rupees with in 120 days. It’s been more than 120 days. I haven’t received cashback till now. And whenever iam trying to reach out to customer support there are not responding to any email and not resolving any issue. I have faced a problem we’re support person (‭+[protected]‬) asked me give her call back and then when i tried calling back she blocked my number. Am
Not getting any help from any individual and not even from their higher management. Kindly refund my cashback.

Sankul rana
Pinelabs complain number 01485529
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    Y
    yashyash
    Mar 3, 2019
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    Address: Saharanpur, Uttar Pradesh

    Your pinelab agent "luvkush", mobile no. [protected] deals with us by installing your swipe machine in january 18 for 500 rupees rental charge with first 3 months free service. Your lab deduct 1742 rupee on 3 march and i complaint regarding this with your agent luvkush and on your toll free no but i m not getting any solution for this problem yet. Now you are asking for 885 rupees monthly which is against to your deal.
    Tid no. 20219161
    Solve this problem shortly
    And send my rental and balance details and contact me on [protected]
    PINELABS is a Fraud Company.They are not retuning Security Deposit and they
    are auto Debiting amounts from my account, which they never mentioned before.Noone is listening amd they are unresponsive.
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      V
      vkntkumar
      from Kottayam, Kerala
      Feb 17, 2019
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      Website: www.pinelabs.com

      Ye jo pinelabs payment comapny hai ek number ki fraud 420 company hai.
      logo se card swiping machine k naam par advance payment le leti hai and na hi machine lagati hai aur na hi regund karti hai.
      3 dec 2018 ko mere ghar SHIVAM naam ka banda aya tha jo ki is company ka sales man tha, maine sare documents and advance cheque ise de diya and ye bola k 4 se 7 din me aapki machine lag jayega and aaj pura 3 month hone ko aye hai na hi meri machine lagi aur na hi mera refund mila.
      aur na hi ye SHIVAM mera call pick karta hai. ios shivam se bachkar rahe ye pura 420 ka kaam karta hai and isi tarah se apne customer banata hai., main to copmpany and is SHIVAM par 420 ka case kar raha hu.
      aap log kisi b company ki machine le lena but PINE LABS ki mat lena .qki jab ye log refund karne me hi itna time laga rahe hai to socho swipnig karne par ye kya karte.
      Pine labs is slow working time 10 minuts per bill
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        S
        Sridashmeshengineering Works
        from Lucknow, Uttar Pradesh
        Feb 13, 2019
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        Address: Lucknow, Uttar Pradesh, 226004

        I have booked pine labs swapping machine in the name of new guru nanak
        Radio gram and i needed a machine with battery backup but pine lab does not provided me since 23/07/2018 have been dedited 2385 rs since i mailed pine labs once call from lucknow local team and no call pickup by the sales person my name is jasvinder singh batra [protected]
        And worst experience from pine labs
        Suspected Fraud One of your rep Syed ( [protected] ) took the money from us for 2 new machines 15 days back.
        After that ha has not been answering calls, nor have we received the machines.
        We are going to file a fraud case
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          O
          owrang ceep
          from Madurai, Tamil Nadu
          Feb 12, 2019
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          surrender the machine

          Address: 624101
          Website: www.pinelabs.com

          Pine labs atm card swipe machine isn't working. Last 18day s always your machine is problem for us your workman comes repair the macnine.. And get money and go and then macnine comes in same proplem. This time thy asking to repair rs 75000. Mothy we pay u rent for service this to much so kindley help us tosurrender the machine until don"nt take monthy rent...
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          S
          samdarsh
          from Allahabad, Uttar Pradesh
          Feb 6, 2019
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          wrong communication by pine labs staff

          Address: Dehradun, Uttarakhand, 248179

          As committed by pine labs staff i was told that msf will be charged @1.25% on credit cards but i have been charged 2.1% so i am not interested in there terminal and i told them to kindly deinstall terminal and refund my amount that was deposited during installation that was 7080 deposit on 25-10-18 i have been mailing them regularly on plutus. [protected]@pinelabs.com help line no.[protected] but no response has come from there side
          Kindl...
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          B
          Bharat jain 85
          from Dehra Dun, Uttarakhand
          Dec 30, 2018
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          Address: Dehradun, Uttarakhand, 248001

          They are fraud people. Don't even let their sale person named manish tyagi even enter your premise. He is the most unprofessional rogue i have come across. He will make promises never to fulfill and then talk rubbish. They deduct unsolicited amount from your account and then try to justify it. I have been asking them to uninstall my mahine but no use. Third class company and fourth class employees like manish tyagi.
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            D
            derm123
            from Gurgaon, Haryana
            Dec 8, 2018
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            Address: New Delhi, Delhi, 110058
            Website: www.pinelabs.com

            Reference no. Is : 1190104. Sales rm emp code: 10546 (Lalit rawat), manager emp code: 3296 (Ashish sharma). These guys took the entire year service fee of rs 7080 in a single instalment on 19 november 2018. Promised to install the pos machine at my clinic in 5 days. It has been 20 days. The guy has stopped taking call. No reply to repeated complaints sent on plutus. [protected]@pinelabs.com.
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              P
              p70
              from Bokaro, Jharkhand
              Nov 1, 2018
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              change in bank account number

              Address: Pune, Maharashtra, 413106

              We are use pine lab my IDBI bank account is connect with us.
              We are apply for change our bank account number of IDBI bank indapur to my new account of HDFC bank indapur, in solapur branch before 20 days to MR.Sayyad he report to his office and submit .but till date my problem was not solve we are call in office but no one can replay please help us....
              +1 photos
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              S
              samta electronics
              from Surat, Gujarat
              Sep 14, 2018
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              Address: Surat, Gujarat, 395023

              I have registerd 3 complains for swipe machine
              1st on 3/9/2018 complain no is 1342714
              2nd on 10/9/2018 complain no 1354453
              3rd on 12/09/2018 complain no 1356837
              Still machin not workin. I called customer care more than 5-6 time.
              I am paying 708 rs as rent monthly ur service is so poor
              If my complain not resolved by 15/9/2018 i will take action against ur service
              The details of merchant are below

              Samta electronics
              [protected]
              [protected]@gmail.com
              Tid 41143379
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                Address: Chennai, Tamil Nadu, 600044

                From
                Sharmila. V
                Sri ram oils & lubricants
                No.353 g. S. T. Road,
                (Ammalannai alyam complex)
                Chromepet,
                Chennai -44

                Note: please verify all the mails send to [protected]@pinelabs.com

                From '6th july im behind pine labs & icici bank to take action against issuing credit card swipe machine to mr. Sasi kumar in my shop name without my knowledge where i’m the proprietor...
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                M
                mfs2
                from Bengaluru, Karnataka
                May 13, 2018
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                Address: Bangalore, Karnataka, 080

                Dear sirs,

                The edc machines of 2 nos ti d nos 4180858 and 41142150 are very slow in the favourite shop commercial street kindly track or give us the new machines because we are facing lots of problems right front of the customers. Customers are getting annoyed and going out with out a purchase. This very embarrassing. So kindly do the need full immediately.

                Thanking you in anticipation,

                Regards,

                Royal
                Cashier - mdc - mfs cst

                Unit of m. D retail india pvt ltd
                Address
                No. 23 commercial street
                Bangalore 560 001
                Phone number :[protected]
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                  S
                  sanjay5566
                  from Bhubaneshwar, Odisha
                  Mar 19, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.pinelabs.com

                  My request has been registered vide i'd 1094874 on dated 15 the march 18. But as on date i haven't received any confirmation. I am totally harassed by the company. After several telephonic and mail communication also i am not getting any response from pine labs to deactivate the same. Unwanted charges are deducted from my bank account due to this pos machine.
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                    B
                    Bheemesh Manoj J R
                    from Tumkur, Karnataka
                    Dec 5, 2017
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                    Address: 563101

                    Dear sir. Above mentioned complaint issue id :- 948530. What are the documents required to solve the problem we have attached plutus. Support. Plz find that attachments and refund the amount customer account very emergency. This problem is regarding credit card swipe in pine labs edc on october dated :- 01/10/2017 in digital hub kolar karnataka the customer want buy a smartphone on credit card the actual smartphone price is rs 13600/- in this amount was wrong swipe 136000/- this is the problem
                    Dec 05, 2017
                    Updated by Bheemesh Manoj J R
                    Issue id :- 948530
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                      K
                      from Mumbai, Maharashtra
                      Dec 4, 2017
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                      Address: 401107

                      We booked pinelab swap machine in the month of august and still waiting
                      The unique reply of employees are outstanding
                      They are not able to trace us
                      Though have all documents
                      Sometime they forgot to addres
                      Some time they are not able to process due to their own problems
                      Cause they work only 5 days a week and these are very few days to work and deliver in a month
                      The senior manager is stilling looking out for solutions by pleading sales executive
                      Horrible it is to follow up

                      U can call and ask my agony on [protected]

                      Overall useless people and company
                      We also booked the PINELABS PLUTUS in September & paid all their charges in advance but still waiting to hear a word from these useless people.

                      They even don't reply to emails / phone calls.

                      Can anyone help us
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                        V
                        vijayvv17
                        from New Delhi, Delhi
                        Nov 15, 2017
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                        Address: 110010

                        Subject: payment deduction detail

                        Hello sir/madam,

                        Hi i am madan mohan mangal and i am request to you please tell me the reason of amount deduction from my account

                        Deduction amount shown below:
                        30/06/2017 = rs 115
                        26/07/2017 = rs 2322
                        31/07/2017 = rs 1000
                        28/08/2017 = rs 712
                        28/09/2017 = rs 1000
                        29/09/2017 = rs 1000
                        30/10/2017 = rs 767
                        01/11/2017 = rs 1000
                        13/11/2017 = rs 1000
                        .
                        My pinelab machine detail is:
                        Tid number = 99313288
                        Serial number = 17094wl25997212
                        Registered mobile number = [protected]
                        Shop name = mangal general store
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                          K
                          kishu790
                          from Ludhiana, Punjab
                          Aug 31, 2017
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                          Address: New Delhi, Delhi, 110059

                          Hi team,

                          I have two pine lab machine at uttam nagar delhi location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option to have smoother payment orelse refund my money back i will purchase new card swipe machine from anywhere else.

                          Firm name: varun telecom
                          Business: mobile phone and accessories
                          Address: 742/1 lig flats hastsal near hariom general store, uttam nagar, new delhi 110059.

                          B1/1 rama park, mohan garden, opp metro pillar no. 764, uttam nagar, new delhi 110059

                          Regards
                          Suraj bedi
                          Varun telecom
                          [protected]
                          [protected]
                          Hi team,  

                          We have total 09 pine lab machine with  GLOBALTAJ Pride Services Pvt Ltd Hyderabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                          Company Name: GLOBALTAJ PRIDE SERVICES PVT LTD 
                          MID NUMBER :  [protected]​
                          Hi team,

                          I have one pine lab machine at faridabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option

                          Automobex motor
                          vardhman mall
                          [protected]
                          Hi team,

                          We have total 02 pine lab machine with chetan enterprises banglore my register mobile no .[protected] location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                          Company Name: chetan enterprises banglore
                          MID NUMBER : [protected]​
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                            R
                            Rohit Bhagat ace
                            from Kurduvadi, Maharashtra
                            Jan 4, 2017
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                            Address: 403802
                            Website: www.pinelabs.com

                            Hi,

                            I had paid mr. Raghavendra salunke who is the area sales manager in vasco da gama, goa amount of rs 4485 for pine labs pos swiping machine.
                            But still i have not received it. I have received a invoice receipt of my amount on my email id [protected]@gmail.com.

                            I tried calling mr. Ragvendra salunke from many days but his mobile number 91-[protected], but m getting the number switched off.

                            I dont know what i should do because of such poor and disgusting customer support from pine labs.

                            I want my money back. O else ill have to file a complaint against pine labs.

                            My mobile number [protected]
                            +2 photos
                            Sir i cancelled my order to purchase the swipe machine from Pine Labs Pvt Ltd. on 24 January 2017. But Dehradun Branch Head of Company Mr. Somit and Sales Man Manish are continuously telling lie about the process of refunding. Plz sir suggest or take some action against the team and company
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                              R
                              rajat_bera
                              from Bengaluru, Karnataka
                              Nov 27, 2012
                              Resolved
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                              Resolved

                              EMI conversion not done

                              Address: Bangalore, Karnataka

                              Dear Sir/Madam,
                              This complain is with reference EMI conversion not done.

                              Details:

                              I bought two laptops from “Karthik Business Machines, Jayanagar, Bangalore”.
                              First purchase - 15th Sep 2012. Amount Rs34763/-. Used Citibank credit card.
                              Second purchase - 26th Sep 2012. Amount Rs 34763/-. Used the same Citibank credit card.

                              For both the purchases I opted for merchant EMI...
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                              S
                              Sanjeev Sharma
                              from Changanacheri, Kerala
                              Feb 12, 2010
                              Resolved
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                              Resolved

                              I[censored] are Thinking for Onedsk
                              Just Forget
                              As U know I have just taken pinelab ID[protected]
                              But I would regret to say I have done a very big mistake!!!!!!!!!!!!!
                              No responsible person, No support
                              Phones transcections are pending
                              My customers are irritated
                              I am irritated
                              What is the solution
                              Is there anybody for online help
                              or for a online phone support
                              your online deshbord complaint option itself is a complaint
                              because that is also unable to register compalints
                              So I am unable to find a solution
                              Your local executive told me to contact
                              But as u know he can't do anything except to give a lolypop
                              Please give me a solution
                              or I leave it to god !!!!!!!!!


                              Thanks
                              For Pinelabs
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Pine Labs one of the worst service i m using now, true lier executive kopperla.[protected]@pinelabs.com . Will post the email at the earliest for public review .
                              Yes. It's true. Pinlab it's chor and fraud company making client fool. Deduct amt directly from client bank link accounts. Not providing services. Specially nandan Choudhary senior executor person. While complain they said we will revert your amt and on next they again deduct your money for monthly rentals with given any service.
                              Pinlab should been declared by all bank that the company is fraud and not to link bank account with pinlab and not do any business from pinlab fraud affirm.
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