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Tinyowl Complaints & Reviews

V
Vinita Miranda
from Pune, Maharashtra
Mar 2, 2016
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Order not delivered even after 2 hours

I ordered for a pav bhaji at 12 pm from Nityanand restaurant Santacruz through tiny owl. I didn't receive the order till 2 pm. There is no complaint number for raising complains on tiny owl. Looks like tiny owl only wants to claim the commission over these orders but cant take the responsibility to check if the food is even delivered. The order shows up in past orders even though the ordered is still pending. Pathetic services....
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Keith Sequeira
from Mumbai, Maharashtra
Feb 14, 2016
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Delay in delivery

Address: Mumbai City, Maharashtra, 400057
Website: www.tinyowl.com

Order Id no.[protected], 14 Feb, Valentine's Day, order was placed at 1.30pm, delivery was done at 3.15pm precisely. This is absolutely not acceptable and i was in two minds to return the food but we have no food at home to begin with. I ordered ice cream seperately online 15 minutes after placing the order with Kokan yet the ice cream reached us 20 minutes ago.
Tiny Owl, you really need to pull up your socks, your delivery guys probably...
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Khanna.vikrant
from Gurgaon, Haryana
Oct 6, 2015
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Spoiled my religion: delivered non veg in sharad

Address: Ghaziabad, Uttar Pradesh

I had ordered DUM ALOO today from KAMAL restraurant via tiny owl. Instead, they have delivered EGG CURRY. Incidently, egg of egg curry and potato of dum aloo both items resembles very much. So I didn't doubted about it and I started eating. Just after one bite I realised its an egg. Today was my father's sharad. That one bite has spoiled my religion. This is something which can't be accepted at all. As this was not sufficient,...
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A
anithapitchaimani
from Mangalore, Karnataka
Oct 4, 2015
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Did not get the food

Address: Bangalore, Karnataka
Website: tinyowl

I ordered food at 8.00 PM on 4th october and got a call from Person called Syed(
delivery person) for address confirmation. Then i waited till 10 PM but did not get any call. when i called the person he said the restaurant person did not give the food for delivery and asked me to call the restaurant. when i did they said the person have taken all the orders. Completely Cheated by the delivery person.. If he cannot deliver my food then...
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G
getpandey
from Bengaluru, Karnataka
Sep 24, 2015
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Chicken burger delivered instead of Veg in order

Address: Mumbai City, Maharashtra
Website: www.tinyowl.com

being a pure vegetarian it leaves such a bad taste when you happen to eat non-veg because of some one else's mistake. Ordered veg burger on TinyOwl app from Juice Maker koramangala. These delivered chicken burgers and my wife took a bite just to realize it is a non-veg burger.
When I call to restaurant, the guy at other end is more worried about returning money and giving a veg burger in return rather than worrying about our sentiment.br...
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M
Mehak Sachdeva
from Mumbai, Maharashtra
Sep 18, 2015
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Money not refunded

Address: Mumbai City, Maharashtra
Website: www.tinyowl.com/

Hi, I ordered from tiny owl on 6th sept, I didn't receive my order and when i called subway after 1 and half hour. They informed me that they never received the order from tiny owl but Tiny owl charged me for it and never gave a refund. I ordered again on 18th Sept and I got charged for it but they never confirmed my ordered. Amount from first order: 215 Amount from second order: 211 Mobile Number: [protected]...
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R
ravindra701
Sep 4, 2015
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Balance detect but food is not get

Address: Thane, Maharashtra

My order id is[protected], I ordered food 2 non veg kabab and curry cumbo and 1 naan at 5 pm 4 sep-2015 money is detact from my hdfc credit card i have a confirmation but could not get the same order so pls look in to this asap and i select hotel barbeque n briyanis they said they didnt get the amount so they palce oreder as cash on delivery. but i already detect money 440 online for the same. waiting for your postive reply for that other...
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D
dnyanada madlekar
from Mumbai, Maharashtra
Aug 30, 2015
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Refund of money

Address: Thane, Maharashtra

I had order food from mira road shanti sagar hotel on 16th of august and i ordered twice using my debit card and then cancelled both the orders. After 1 day of this cancellation i received refund of my 1st order but 2nd order's refund is still pending please do it as soon as possible....
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A
andkrishnan
from Mumbai, Maharashtra
Aug 19, 2015
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Non delivery despite taking order and non intimation of cancellation

Address: Mumbai City, Maharashtra

I am completely distraught with the kind of service provided by tiny owl. This kind of service has ensured that you have lost and customer in me and many more people whom i am going to share my ordeal with. In the 18th of august, i had initially placed order through tinyowl at around 12.30 in the afternoon. The first transaction got cancelled due to some payment failure. The 2nd time i tried, the transaction went through and the money got...
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C
chaitanyakollip
from Thrissur, Kerala
Aug 17, 2015
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Order not delivered

Address: Hyderabad, Andhra Pradesh

First of all this app is very bad app. No coustmer care number they provided. I have been ordered 3 Times on 16 August 2015. But they delivered me 2 Times after 3 hours. Next day I call him for the reason but they give me rude answer.. Yelluri ruchulu in Hyderabad, madhapur area They said ask to tiny owl coustmer care I don't give ur order today...
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K
keyur vinchhi
from Mumbai, Maharashtra
Aug 13, 2015
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Non credit after payment failure

Address: Mumbai City, Maharashtra

I tried to order using tinyowl app many times. Everytime it shows payment failure or restaurant refused to deliver. Many times, even when restaurant has delivered the food, delivery boy doesn't deliver unless I pay bill amount even though I have paid it online. They dont have a customer care number to complain about this. When I mail them, they dont reply for a week. It has been 25 days since the order showed payment failure and they...
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N
nid_1450
from Bengaluru, Karnataka
Aug 5, 2015
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Regarding Refund

Address: Bangalore, Karnataka

Hi, I order on 2nd aug 2015 through your app, After some i received call from [protected], and he told me restaurant can't delivered in your area. i paid 211 rupess amount through paytm, May i know when i get my money refund Tiny owl technologies Pvt Order #[protected] Paytm Cash Txn ID[protected] Deepak Registered mobile no [protected]...
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Whocares123
from Mysore, Karnataka
Jun 20, 2015
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Amount deducted but order not received

Address: Pune, Maharashtra

I had ordered from Tinyowl application, amount deducted but order not received. Upon contacting tinyowl customer care (they have only one email contact ([protected]@tinyowl.co.in) they said order has been successfully delivered & please confirm the receipt of same. I asked them to have conference call with restaurant "Zaika caterers & restaurant in Kharadi"(?) who are claiming they delivered food to me, but since then there is no response from...
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B
Bhavin33
from Mumbai, Maharashtra
May 13, 2015
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Saved Credit Card details without my consent & Not refunded for cancelled order

Address: Mumbai City, Maharashtra

Dear Sir, I have been placing food order through Tinyowl through mobile application. I have placed my order and same was cancelled. But still payment has not been credited to my account. They have saved my credit card details without my consent. I have written couple of times. As you are aware credit card details are quite critical and confidential. I have fear that they might use my credit card details. Now they have stopped reverting...
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