Byju's — 10th study material not being delivered

Address: Abu Dhabi UAE

Hi,
This year on 9th April 2022, I registered my ward Zaina Aslam Ahmad for “ Aakash BYJU’S Live - Online Classes for Class 11/12th, NEET 2024”.

With this course, study material for 10th grade was also promised which not delivered at my Indian address so far.

I have following up with sales man Rohit for the same but today he confirmed that now delivery of 10th study material is difficult rather you can go for cancellation. I am shocked the way Byju is handling this matter, after wasting my time, money and most importantly study material which could have played an important role in 10th exam, your sales man is offering cancellation option. If this is the only options left with you then I would seek full refund with compensation of my time, mental stress and the opportunity which my kid lost by not receiving study material on time.
Regards, Mohammed Aslam Ahmad[protected] Abu Dhabi UAE