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Byju's — About cancellation

I take byju's subscribition. When i got product my daughter can't understand anything. So complain many time in email and by call. But they can't give any responce. Please take action this cheating method.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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