Byju's — Admission cancelation and refund request

Address: Shivalik Nagar Haridwar

Dear Sir/Madam,
My Daughter Ms. Shrishtee Singh is a student of Class 8th and she is taking class in Biju's Haridwar Center. We are not satisficed with her performance.
I already apply for cancellation process one month before, but center administration is not taking it seriously. They are not processing my application after many reminder. I also request through the mail but no response, only provide a request no 44548390.
Please do needful for my refund.
Rgds,
Omvir Singh