Byju's — Admission cancellation

Address: Punjab

I have cancelled Byju's Admission for my child in first week of the trial period and still 5 days are remaining of the 15 days trail period. I am not getting any acknowledgement email form Byju's to confirm that they accept the cancellation. Also i want them to provid me the refund of the advance 5000 rupees they have taken and cancel the EMS scheduled of 72000 from my bank.

I have provided valid reason for cancellation which i don't want to discuss here in public portal.

I have cancelled by sending email to [protected]@byjus.com and also by calling them over [protected].