[Resolved]  Byju's — After doing payment ,Course link didn't send for registration

Dear Team,

On 22 June 2022 i made a payment for 1 month course for 7th grade, in instructions it was mentioned that after making payment you will receive a link on your registered mail id .But till now i didn't receive any response from them. When i tried to call them couple of times they will inform that we will consider the request and educational counsellor will call you in 15 mins. This happened for 2 days. When i ask for refund they are saying that ask sales team.
I received a mail for asking few details like order id, Mobile no., Email id and payment details.

i submitted all the screenshots of my payments done .
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Jul 1, 2022
Complaint marked as Resolved 
Till now no phones or mails or messages they are not responding to any mails or calls. Waste of money and time.
BYJU's customer support has been notified about the posted complaint.
 
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