Byju's — App learning program

Byju's employee had visited my residence to sell us on the app learning program. I was not persuaded. Then he told me that I could cancel the program at any period if it was detrimental to my kid's education. Then I thought, let me see what happens. So I signed up with Byju's for my son. This package cost a total of Rs/- 86000/. Then I made an rs - 8600 /- down payment. The remaining rs-6000/- should be paid by EMI only through my account! He also misled me here! I seemed to have no idea a so-called agency was also involved!!!

I do handwork and earn money; why do I require the services of an agency? So your employee defrauded me while concealing numerous facts.

He didn't inform us that the cancellation period is 15 days after receipt of the product. So those 15 days passed, but then I noticed my son had an eye problem while using the tablet. My doctor advised me not to give my son any tablet or mobile phone. My son never used it, and your team members' phones were unreachable!!

Without using the product, they deducted the five month emi's via iifl, which I will never tolerate because I had no idea he kept one agency in between! I'm getting calls to clear the debt, but my son isn't using the app. Why should I pay if my son is not using it? I've never received such poor service before. Byju's learning app is a huge scam, and they aren't responding to emails. I'm not sure who gave permission to run a fraudulent company.

So, please come pick up your product and refund my money. I'd like to respond as soon as possible. Otherwise, I'll proceed to the next step!! I will contact the media and inform them of the truth, as well as send a message through my Whatsapp and Facebook accounts. You have no idea what that will do!