Byju's — Byju's

Khadeerulla Khan

May 31, 2022

Address: NVR STREET, MOTINAGAR, MADANAPALLI

Website: byjus.com

I took byju's premium before 10 months
on 20th, may, 2022 my learn station stopped working due to some hardware issue. I called to byju's technical team. They said they will send a new lenovo tab within 3-4 working days. On 30th, may, 2022 we called to byju's technical team because the tab was not recived. They are saying you gave complaint to us but complaint was resolved and closed. Again we raised complaint. Now if we are calling to them, they are listening to our complaint and saying you will get a call after 40 minutes or they are saying that they will connectcall to higher authority on keeping our call in hold. After waiting 40minutes no call is comming from bjyus. Please take an immediate action

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