On[protected] mr. Rajnikant (Salesman of byju's) sold us the product of rs. 35, 000/-. He took rs. 3500/- as down payment, saying 10% of the principle amount have to be deposited at the time. He said that remaining amount i. E. Rs. 31500/- will be paid as 12 months installment of rs. 2625/- without any interest and that installment will be paid from april-2019. He also called his concerned senior infront o[censored]s to confirmed the same. But in march-2019 only bajaj finance deducted the amount of rs. 3500/- from my bank account. When i asked they said that it is a 9 months installment product not 12 months. After that i am continuously talking to byju's officials and bajaj finance officials for the resolving the issue. But both of them are denying the case saying that 'it is not in our hands and you have to talk to the other one'. I am not denying to pay the amount, but 9 months installment is unable for me to pay. If bajaj finance is ready to make it an installment of rs. 2545/-, i will pay the amount.
I would also like to say that byju's sales person mr. Rajani kant rai mislead us and did not give the correct information also. But byju's did not take any strict action towards him. If seniors are not taking any actions against those who mislead/misguide its customers, then sales person are going to always manipulate customers.
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