Dear Sir/Madam,
I have purchased Byju's Education for my son who was in 4th std that time for five years and I have Paid Rs 1, 05, 000 for that. But there wasn't any development in my son. That's why I decided to quit from the byju's education program and tried several times to contact with Byju's Team to refund my money after deducting my 1 year fees and the Tablet given by Byju's Team or any other initial cost. But still I didn't get any thing. Every time when I mailed them, their mentor called me discussing about my problem and told me to cantact the sales person. But the sale person has not picked up my phone. Kindly help me to get my refunds and obliged.
Was this information helpful?
No (1)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Jun 16, 2022
Updated by D' Dear Sir/Madam
The Byju's Team refused to refund the rest. I have paid Rs 1, 05, 000/- but I told them to deduct the one year fees including the tablet and refund the rest. But the Byju's Team denied to refund the rest as 14 days trial period has been overed. I have taken the 5 year package but they gave only 14 days to cancel the package.
14 days are too short time to judge the performance. I already told them to refund atleast 50% of my money. But their team still denying to refund. Kindly help me to get my refund.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment